SOLVED - Magento 2 - Unable to login to admin (no error message) stuck at login screen Planned maintenance scheduled April 23, 2019 at 23:30 UTC (7:30pm US/Eastern) Announcing the arrival of Valued Associate #679: Cesar Manara Unicorn Meta Zoo #1: Why another podcast?Magento 2.1 with new domain and I can't login into admin anymoreSharing Sessions Between Stores with Different DomainsErratic cookie-related login problemMagento customer login and admin login session/cookie issueUnable to login into admin site and changeMagento - how to extend login session time on php.ini or htacessMagento 2 url_rewrite table contains “az-categories/” prepended to URLs for all of our storesMagento Admin Panel Login errorMagento 2.2 keep logging outMagento session low time to startsame browser login issue admin
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SOLVED - Magento 2 - Unable to login to admin (no error message) stuck at login screen
Planned maintenance scheduled April 23, 2019 at 23:30 UTC (7:30pm US/Eastern)
Announcing the arrival of Valued Associate #679: Cesar Manara
Unicorn Meta Zoo #1: Why another podcast?Magento 2.1 with new domain and I can't login into admin anymoreSharing Sessions Between Stores with Different DomainsErratic cookie-related login problemMagento customer login and admin login session/cookie issueUnable to login into admin site and changeMagento - how to extend login session time on php.ini or htacessMagento 2 url_rewrite table contains “az-categories/” prepended to URLs for all of our storesMagento Admin Panel Login errorMagento 2.2 keep logging outMagento session low time to startsame browser login issue admin
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This is not a question but rather an answer to a problem that is pretty old but recurring. I remember struggling on this back in the days when I was setting up Magento 1.9 and it occurred again this time around on Magento 2.1.4. I totally forgot about how I fixed it back then, so this time around I'm documenting my answer here in case someone needs it too.
Problem Statement
Basically, you were setting up your Magento 2.1 store, fulfilled all the server requirements, added SSL, setup your Website, Store and Store View and filled up the store configuration only to realise that suddenly you can't login to the admin panel anymore. There are no errors, nothing in the browser console, neither any problem with the browser Chrome / Firefox. You clear the sessions and cache to no avail too. You found answers that keep pointing back to sessions and cache settings, but you did follow the documentation, and it still doesn't work.
session cookie admin-login magento-2.1.4
add a comment |
This is not a question but rather an answer to a problem that is pretty old but recurring. I remember struggling on this back in the days when I was setting up Magento 1.9 and it occurred again this time around on Magento 2.1.4. I totally forgot about how I fixed it back then, so this time around I'm documenting my answer here in case someone needs it too.
Problem Statement
Basically, you were setting up your Magento 2.1 store, fulfilled all the server requirements, added SSL, setup your Website, Store and Store View and filled up the store configuration only to realise that suddenly you can't login to the admin panel anymore. There are no errors, nothing in the browser console, neither any problem with the browser Chrome / Firefox. You clear the sessions and cache to no avail too. You found answers that keep pointing back to sessions and cache settings, but you did follow the documentation, and it still doesn't work.
session cookie admin-login magento-2.1.4
first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40
add a comment |
This is not a question but rather an answer to a problem that is pretty old but recurring. I remember struggling on this back in the days when I was setting up Magento 1.9 and it occurred again this time around on Magento 2.1.4. I totally forgot about how I fixed it back then, so this time around I'm documenting my answer here in case someone needs it too.
Problem Statement
Basically, you were setting up your Magento 2.1 store, fulfilled all the server requirements, added SSL, setup your Website, Store and Store View and filled up the store configuration only to realise that suddenly you can't login to the admin panel anymore. There are no errors, nothing in the browser console, neither any problem with the browser Chrome / Firefox. You clear the sessions and cache to no avail too. You found answers that keep pointing back to sessions and cache settings, but you did follow the documentation, and it still doesn't work.
session cookie admin-login magento-2.1.4
This is not a question but rather an answer to a problem that is pretty old but recurring. I remember struggling on this back in the days when I was setting up Magento 1.9 and it occurred again this time around on Magento 2.1.4. I totally forgot about how I fixed it back then, so this time around I'm documenting my answer here in case someone needs it too.
Problem Statement
Basically, you were setting up your Magento 2.1 store, fulfilled all the server requirements, added SSL, setup your Website, Store and Store View and filled up the store configuration only to realise that suddenly you can't login to the admin panel anymore. There are no errors, nothing in the browser console, neither any problem with the browser Chrome / Firefox. You clear the sessions and cache to no avail too. You found answers that keep pointing back to sessions and cache settings, but you did follow the documentation, and it still doesn't work.
session cookie admin-login magento-2.1.4
session cookie admin-login magento-2.1.4
edited Feb 20 '17 at 11:41
Qaisar Satti
27.1k1257110
27.1k1257110
asked Feb 20 '17 at 11:08
AftabAftab
333128
333128
first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40
add a comment |
first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40
first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40
add a comment |
2 Answers
2
active
oldest
votes
Emergency Fix
Whether or not this solution works, please try these steps first. You WILL be able to login which means you are on the right page. If you still could not login, your issue is most likely different than the one I'm posting, please proceed at your own risk.
- Go to your database. If you have phpMyAdmin, do the following:
- Click on your
xxx_core_config_data
table (xxx_ is the additional table prefix that you might have set during installation) - Once the table is selected, hit the "search" tab on the right side
- In the search menu, under "path", select the dropdown to (LIKE %...%) and insert "cookie" in the field next to it. This will search for all table rows that contain "cookie" in their path value.
- Delete the VALUE of the following (if you do not see some of them, just ignore. It might not have been setup yet, so you can omit it):
web/cookie/cookie_domain
web/cookie/cookie_httponly
web/cookie/cookie_lifetime
web/cookie/cookie_path
That's it. Now, refresh your admin page and try logging in. It should work. If it does, now let's get to the crux of the problem.
The Issue
Most of the time, following the guide asks us to store the cookie domain as .domain.com which is expecting a sub-domain, but the store name is stored as http://domain.com
as it's base URL.
The Fix
There are two ways to fix this problem.
If you are not going to be using a subdomain for cookie storage, you can save the cookie domain settings in Stores -> Configuration -> Web -> Cookie Domain as (domain.com) without a preceding period and parentheses.
If you plan to make your store future-ready and allow subdomain cookie storage, you should set the Cookie Domain as (.domain.com
) with a preceding period and without the parentheses. However, in your base URL under Stores -> Configuration -> Web -> Base URL
, add www
to your domain name such as http://www.domain.com
and https
in the secure base URL if you are using SSL (that you should).
Additionally, other Cookie Settings are as such:Cookie Lifetime
- 86400 (From my understanding, you don't need this and can leave it blank and check "use system value" because now Magento retains the session for security reasons).Cookie Path
- /Use HTTP Only
- YesCookie Restriction Mode
- Up to you. If you enable this, it will show the message on the front end asking the user's consent to store cookies.
Note: Once again, this one is for my own future reference purposes and for anyone who might stumble into this frustration just like I did.
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
add a comment |
Quick Fix:
Add/Update Web Url entries to https:// secure urls for below configuration entries
In Table > core_config_data
set below value for your store:
web/unsecure/base_url => 'https://yoursiteurl.com'
web/secure/base_url => 'https://yoursiteurl.com'
add a comment |
Your Answer
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
Emergency Fix
Whether or not this solution works, please try these steps first. You WILL be able to login which means you are on the right page. If you still could not login, your issue is most likely different than the one I'm posting, please proceed at your own risk.
- Go to your database. If you have phpMyAdmin, do the following:
- Click on your
xxx_core_config_data
table (xxx_ is the additional table prefix that you might have set during installation) - Once the table is selected, hit the "search" tab on the right side
- In the search menu, under "path", select the dropdown to (LIKE %...%) and insert "cookie" in the field next to it. This will search for all table rows that contain "cookie" in their path value.
- Delete the VALUE of the following (if you do not see some of them, just ignore. It might not have been setup yet, so you can omit it):
web/cookie/cookie_domain
web/cookie/cookie_httponly
web/cookie/cookie_lifetime
web/cookie/cookie_path
That's it. Now, refresh your admin page and try logging in. It should work. If it does, now let's get to the crux of the problem.
The Issue
Most of the time, following the guide asks us to store the cookie domain as .domain.com which is expecting a sub-domain, but the store name is stored as http://domain.com
as it's base URL.
The Fix
There are two ways to fix this problem.
If you are not going to be using a subdomain for cookie storage, you can save the cookie domain settings in Stores -> Configuration -> Web -> Cookie Domain as (domain.com) without a preceding period and parentheses.
If you plan to make your store future-ready and allow subdomain cookie storage, you should set the Cookie Domain as (.domain.com
) with a preceding period and without the parentheses. However, in your base URL under Stores -> Configuration -> Web -> Base URL
, add www
to your domain name such as http://www.domain.com
and https
in the secure base URL if you are using SSL (that you should).
Additionally, other Cookie Settings are as such:Cookie Lifetime
- 86400 (From my understanding, you don't need this and can leave it blank and check "use system value" because now Magento retains the session for security reasons).Cookie Path
- /Use HTTP Only
- YesCookie Restriction Mode
- Up to you. If you enable this, it will show the message on the front end asking the user's consent to store cookies.
Note: Once again, this one is for my own future reference purposes and for anyone who might stumble into this frustration just like I did.
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
add a comment |
Emergency Fix
Whether or not this solution works, please try these steps first. You WILL be able to login which means you are on the right page. If you still could not login, your issue is most likely different than the one I'm posting, please proceed at your own risk.
- Go to your database. If you have phpMyAdmin, do the following:
- Click on your
xxx_core_config_data
table (xxx_ is the additional table prefix that you might have set during installation) - Once the table is selected, hit the "search" tab on the right side
- In the search menu, under "path", select the dropdown to (LIKE %...%) and insert "cookie" in the field next to it. This will search for all table rows that contain "cookie" in their path value.
- Delete the VALUE of the following (if you do not see some of them, just ignore. It might not have been setup yet, so you can omit it):
web/cookie/cookie_domain
web/cookie/cookie_httponly
web/cookie/cookie_lifetime
web/cookie/cookie_path
That's it. Now, refresh your admin page and try logging in. It should work. If it does, now let's get to the crux of the problem.
The Issue
Most of the time, following the guide asks us to store the cookie domain as .domain.com which is expecting a sub-domain, but the store name is stored as http://domain.com
as it's base URL.
The Fix
There are two ways to fix this problem.
If you are not going to be using a subdomain for cookie storage, you can save the cookie domain settings in Stores -> Configuration -> Web -> Cookie Domain as (domain.com) without a preceding period and parentheses.
If you plan to make your store future-ready and allow subdomain cookie storage, you should set the Cookie Domain as (.domain.com
) with a preceding period and without the parentheses. However, in your base URL under Stores -> Configuration -> Web -> Base URL
, add www
to your domain name such as http://www.domain.com
and https
in the secure base URL if you are using SSL (that you should).
Additionally, other Cookie Settings are as such:Cookie Lifetime
- 86400 (From my understanding, you don't need this and can leave it blank and check "use system value" because now Magento retains the session for security reasons).Cookie Path
- /Use HTTP Only
- YesCookie Restriction Mode
- Up to you. If you enable this, it will show the message on the front end asking the user's consent to store cookies.
Note: Once again, this one is for my own future reference purposes and for anyone who might stumble into this frustration just like I did.
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
add a comment |
Emergency Fix
Whether or not this solution works, please try these steps first. You WILL be able to login which means you are on the right page. If you still could not login, your issue is most likely different than the one I'm posting, please proceed at your own risk.
- Go to your database. If you have phpMyAdmin, do the following:
- Click on your
xxx_core_config_data
table (xxx_ is the additional table prefix that you might have set during installation) - Once the table is selected, hit the "search" tab on the right side
- In the search menu, under "path", select the dropdown to (LIKE %...%) and insert "cookie" in the field next to it. This will search for all table rows that contain "cookie" in their path value.
- Delete the VALUE of the following (if you do not see some of them, just ignore. It might not have been setup yet, so you can omit it):
web/cookie/cookie_domain
web/cookie/cookie_httponly
web/cookie/cookie_lifetime
web/cookie/cookie_path
That's it. Now, refresh your admin page and try logging in. It should work. If it does, now let's get to the crux of the problem.
The Issue
Most of the time, following the guide asks us to store the cookie domain as .domain.com which is expecting a sub-domain, but the store name is stored as http://domain.com
as it's base URL.
The Fix
There are two ways to fix this problem.
If you are not going to be using a subdomain for cookie storage, you can save the cookie domain settings in Stores -> Configuration -> Web -> Cookie Domain as (domain.com) without a preceding period and parentheses.
If you plan to make your store future-ready and allow subdomain cookie storage, you should set the Cookie Domain as (.domain.com
) with a preceding period and without the parentheses. However, in your base URL under Stores -> Configuration -> Web -> Base URL
, add www
to your domain name such as http://www.domain.com
and https
in the secure base URL if you are using SSL (that you should).
Additionally, other Cookie Settings are as such:Cookie Lifetime
- 86400 (From my understanding, you don't need this and can leave it blank and check "use system value" because now Magento retains the session for security reasons).Cookie Path
- /Use HTTP Only
- YesCookie Restriction Mode
- Up to you. If you enable this, it will show the message on the front end asking the user's consent to store cookies.
Note: Once again, this one is for my own future reference purposes and for anyone who might stumble into this frustration just like I did.
Emergency Fix
Whether or not this solution works, please try these steps first. You WILL be able to login which means you are on the right page. If you still could not login, your issue is most likely different than the one I'm posting, please proceed at your own risk.
- Go to your database. If you have phpMyAdmin, do the following:
- Click on your
xxx_core_config_data
table (xxx_ is the additional table prefix that you might have set during installation) - Once the table is selected, hit the "search" tab on the right side
- In the search menu, under "path", select the dropdown to (LIKE %...%) and insert "cookie" in the field next to it. This will search for all table rows that contain "cookie" in their path value.
- Delete the VALUE of the following (if you do not see some of them, just ignore. It might not have been setup yet, so you can omit it):
web/cookie/cookie_domain
web/cookie/cookie_httponly
web/cookie/cookie_lifetime
web/cookie/cookie_path
That's it. Now, refresh your admin page and try logging in. It should work. If it does, now let's get to the crux of the problem.
The Issue
Most of the time, following the guide asks us to store the cookie domain as .domain.com which is expecting a sub-domain, but the store name is stored as http://domain.com
as it's base URL.
The Fix
There are two ways to fix this problem.
If you are not going to be using a subdomain for cookie storage, you can save the cookie domain settings in Stores -> Configuration -> Web -> Cookie Domain as (domain.com) without a preceding period and parentheses.
If you plan to make your store future-ready and allow subdomain cookie storage, you should set the Cookie Domain as (.domain.com
) with a preceding period and without the parentheses. However, in your base URL under Stores -> Configuration -> Web -> Base URL
, add www
to your domain name such as http://www.domain.com
and https
in the secure base URL if you are using SSL (that you should).
Additionally, other Cookie Settings are as such:Cookie Lifetime
- 86400 (From my understanding, you don't need this and can leave it blank and check "use system value" because now Magento retains the session for security reasons).Cookie Path
- /Use HTTP Only
- YesCookie Restriction Mode
- Up to you. If you enable this, it will show the message on the front end asking the user's consent to store cookies.
Note: Once again, this one is for my own future reference purposes and for anyone who might stumble into this frustration just like I did.
edited Feb 20 '17 at 11:42
Qaisar Satti
27.1k1257110
27.1k1257110
answered Feb 20 '17 at 11:39
AftabAftab
333128
333128
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
add a comment |
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
Saved my day! Thanks! I was suspecting issues with the cookie restriction mode settings I made last time, so the problem indeed turned out to be the cookie domain value set to ".domain.com". I changed the value from the database web/cookie/cookie_domain to "domain.com" and was able to log in admin area successfully.
– Iveta Allogenes
Jun 20 '18 at 13:19
add a comment |
Quick Fix:
Add/Update Web Url entries to https:// secure urls for below configuration entries
In Table > core_config_data
set below value for your store:
web/unsecure/base_url => 'https://yoursiteurl.com'
web/secure/base_url => 'https://yoursiteurl.com'
add a comment |
Quick Fix:
Add/Update Web Url entries to https:// secure urls for below configuration entries
In Table > core_config_data
set below value for your store:
web/unsecure/base_url => 'https://yoursiteurl.com'
web/secure/base_url => 'https://yoursiteurl.com'
add a comment |
Quick Fix:
Add/Update Web Url entries to https:// secure urls for below configuration entries
In Table > core_config_data
set below value for your store:
web/unsecure/base_url => 'https://yoursiteurl.com'
web/secure/base_url => 'https://yoursiteurl.com'
Quick Fix:
Add/Update Web Url entries to https:// secure urls for below configuration entries
In Table > core_config_data
set below value for your store:
web/unsecure/base_url => 'https://yoursiteurl.com'
web/secure/base_url => 'https://yoursiteurl.com'
answered 2 days ago
SachinSachin
318
318
add a comment |
add a comment |
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first post the question then in below click on Answer Your answer and add answer their.
– Qaisar Satti
Feb 20 '17 at 11:25
Got it. I added the official answer at the bottom as per your request.
– Aftab
Feb 20 '17 at 11:40