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product images missing after installing extension

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1

When I am installing some extension in Magento 2 using PHP bin/magento then after doing that then my site has a problem which is the all the images including product and everything appears to be missing. This problem doesn't happen before. So I started uninstalling the extension in the hope that it will return back to normal. unfortunately, it didn't

so are there any advice on how to restore all my missing images back in Magento 2? I install the image using sample data.

Update: Below is the screenshot of the error using F12.

Why is all the image nonexistent after I do an upgrade?

any help would be appreciated

magento2 static-content

share|improve this question

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you run the php bin/magento setup:upgrade command after install the extension?
  
  – mageDev0688
  Apr 26 '17 at 6:02
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes I did it numerous times. but how come all the images is not loading? this what bugs me the most.
  
  – Jack sparrow
  Apr 26 '17 at 8:19
  

  
  
  
  

add a comment | 

1

When I am installing some extension in Magento 2 using PHP bin/magento then after doing that then my site has a problem which is the all the images including product and everything appears to be missing. This problem doesn't happen before. So I started uninstalling the extension in the hope that it will return back to normal. unfortunately, it didn't

so are there any advice on how to restore all my missing images back in Magento 2? I install the image using sample data.

Update: Below is the screenshot of the error using F12.

Why is all the image nonexistent after I do an upgrade?

any help would be appreciated

magento2 static-content

share|improve this question

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you run the php bin/magento setup:upgrade command after install the extension?
  
  – mageDev0688
  Apr 26 '17 at 6:02
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes I did it numerous times. but how come all the images is not loading? this what bugs me the most.
  
  – Jack sparrow
  Apr 26 '17 at 8:19
  

  
  
  
  

add a comment | 

When I am installing some extension in Magento 2 using PHP bin/magento then after doing that then my site has a problem which is the all the images including product and everything appears to be missing. This problem doesn't happen before. So I started uninstalling the extension in the hope that it will return back to normal. unfortunately, it didn't

so are there any advice on how to restore all my missing images back in Magento 2? I install the image using sample data.

Update: Below is the screenshot of the error using F12.

Why is all the image nonexistent after I do an upgrade?

any help would be appreciated

magento2 static-content

share|improve this question

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

share|improve this question

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

share|improve this question

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

edited May 7 at 15:05

Rafael Corrêa Gomes

4,81023366

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

asked Apr 26 '17 at 5:59

Jack sparrowJack sparrow

106

4 Answers
4

active

oldest

votes

1

Run these commands on the root of your Magento install to fix many commons problems (like yours) related to folder permissions, deployed files, cache and etc:

alias mage="php -d memory_limit=-1 -f bin/magento"

chmod -R 775 pub/static/ var/ pub/media/ &&
rm -rf var/view_preprocessed/ var/cache/ var/page_cache/ var/tmp/ var/generation/ pub/static/frontend/ ;
composer install && composer update -vv;
php -r "opcache_reset();"
mage cache:flush &
mage indexer:reindex &
mage setup:upgrade &&
mage setup:static-content:deploy;
mage setup:db-data:upgrade &&
mage dev:source-theme:deploy &&
chmod -R 775 pub/static/ pub/media/ var/

share|improve this answer

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, your method works very well. thanks.
  
  – Jack sparrow
  Apr 26 '17 at 14:38
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  wow, that's work! you save my day
  
  – Yusuf Ibrahim
  May 5 at 14:19
  

  
  
  
  

add a comment | 

1

This issue is similar with this issue after upgrading to Magento 2.1.6. I have solved this issue by firing bin/magento catalog:images:resize command via console/terminal.

share|improve this answer

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I already did that but the image is still missing. do you have any other solution?
  
  – Jack sparrow
  Apr 26 '17 at 8:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you give screenshot of your web console log while loading the page? Just press F12 if you use Chrome.
  
  – Rendy Eko Prastiyo
  Apr 26 '17 at 8:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  there I had added the screenshot. and it seems to be error404notfound.
  
  – Jack sparrow
  Apr 26 '17 at 14:19
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Very long process (~30 mins) and didn't help
  
  – zhartaunik
  May 26 '17 at 7:16
  

  
  
  
  

add a comment | 

1

I had the same problem that my images were missing after security upgrade from 2.2.2 to 2.2.3.

My problem was, that after shop upgrade my .htaccess was set back in original and it has the option "Option ExecCGI".
If you remove this option from the .htaccess in /magento/pub/ it may can help, that magento can load the images in /pub/media/ again.

Greets Loqic

share|improve this answer

answered Mar 12 '18 at 7:28

LoqicLoqic

614

add a comment | 

0

In version 2.2.4, I had to remove the "Option ExecCGI" line from the .htaccess located here: /pub/media/

share|improve this answer

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

add a comment | 

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1

Run these commands on the root of your Magento install to fix many commons problems (like yours) related to folder permissions, deployed files, cache and etc:

alias mage="php -d memory_limit=-1 -f bin/magento"

chmod -R 775 pub/static/ var/ pub/media/ &&
rm -rf var/view_preprocessed/ var/cache/ var/page_cache/ var/tmp/ var/generation/ pub/static/frontend/ ;
composer install && composer update -vv;
php -r "opcache_reset();"
mage cache:flush &
mage indexer:reindex &
mage setup:upgrade &&
mage setup:static-content:deploy;
mage setup:db-data:upgrade &&
mage dev:source-theme:deploy &&
chmod -R 775 pub/static/ pub/media/ var/

share|improve this answer

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, your method works very well. thanks.
  
  – Jack sparrow
  Apr 26 '17 at 14:38
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  wow, that's work! you save my day
  
  – Yusuf Ibrahim
  May 5 at 14:19
  

  
  
  
  

add a comment | 

1

Run these commands on the root of your Magento install to fix many commons problems (like yours) related to folder permissions, deployed files, cache and etc:

alias mage="php -d memory_limit=-1 -f bin/magento"

chmod -R 775 pub/static/ var/ pub/media/ &&
rm -rf var/view_preprocessed/ var/cache/ var/page_cache/ var/tmp/ var/generation/ pub/static/frontend/ ;
composer install && composer update -vv;
php -r "opcache_reset();"
mage cache:flush &
mage indexer:reindex &
mage setup:upgrade &&
mage setup:static-content:deploy;
mage setup:db-data:upgrade &&
mage dev:source-theme:deploy &&
chmod -R 775 pub/static/ pub/media/ var/

share|improve this answer

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, your method works very well. thanks.
  
  – Jack sparrow
  Apr 26 '17 at 14:38
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  wow, that's work! you save my day
  
  – Yusuf Ibrahim
  May 5 at 14:19
  

  
  
  
  

add a comment | 

Run these commands on the root of your Magento install to fix many commons problems (like yours) related to folder permissions, deployed files, cache and etc:

alias mage="php -d memory_limit=-1 -f bin/magento"

chmod -R 775 pub/static/ var/ pub/media/ &&
rm -rf var/view_preprocessed/ var/cache/ var/page_cache/ var/tmp/ var/generation/ pub/static/frontend/ ;
composer install && composer update -vv;
php -r "opcache_reset();"
mage cache:flush &
mage indexer:reindex &
mage setup:upgrade &&
mage setup:static-content:deploy;
mage setup:db-data:upgrade &&
mage dev:source-theme:deploy &&
chmod -R 775 pub/static/ pub/media/ var/

share|improve this answer

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

alias mage="php -d memory_limit=-1 -f bin/magento"

chmod -R 775 pub/static/ var/ pub/media/ &&
rm -rf var/view_preprocessed/ var/cache/ var/page_cache/ var/tmp/ var/generation/ pub/static/frontend/ ;
composer install && composer update -vv;
php -r "opcache_reset();"
mage cache:flush &
mage indexer:reindex &
mage setup:upgrade &&
mage setup:static-content:deploy;
mage setup:db-data:upgrade &&
mage dev:source-theme:deploy &&
chmod -R 775 pub/static/ pub/media/ var/

share|improve this answer

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

answered Apr 26 '17 at 14:25

Rafael Corrêa GomesRafael Corrêa Gomes

4,81023366

1

This issue is similar with this issue after upgrading to Magento 2.1.6. I have solved this issue by firing bin/magento catalog:images:resize command via console/terminal.

share|improve this answer

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I already did that but the image is still missing. do you have any other solution?
  
  – Jack sparrow
  Apr 26 '17 at 8:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you give screenshot of your web console log while loading the page? Just press F12 if you use Chrome.
  
  – Rendy Eko Prastiyo
  Apr 26 '17 at 8:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  there I had added the screenshot. and it seems to be error404notfound.
  
  – Jack sparrow
  Apr 26 '17 at 14:19
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Very long process (~30 mins) and didn't help
  
  – zhartaunik
  May 26 '17 at 7:16
  

  
  
  
  

add a comment | 

1

This issue is similar with this issue after upgrading to Magento 2.1.6. I have solved this issue by firing bin/magento catalog:images:resize command via console/terminal.

share|improve this answer

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I already did that but the image is still missing. do you have any other solution?
  
  – Jack sparrow
  Apr 26 '17 at 8:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you give screenshot of your web console log while loading the page? Just press F12 if you use Chrome.
  
  – Rendy Eko Prastiyo
  Apr 26 '17 at 8:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  there I had added the screenshot. and it seems to be error404notfound.
  
  – Jack sparrow
  Apr 26 '17 at 14:19
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Very long process (~30 mins) and didn't help
  
  – zhartaunik
  May 26 '17 at 7:16
  

  
  
  
  

add a comment | 

This issue is similar with this issue after upgrading to Magento 2.1.6. I have solved this issue by firing bin/magento catalog:images:resize command via console/terminal.

share|improve this answer

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

share|improve this answer

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

answered Apr 26 '17 at 6:34

Rendy Eko PrastiyoRendy Eko Prastiyo

701215

1

I had the same problem that my images were missing after security upgrade from 2.2.2 to 2.2.3.

My problem was, that after shop upgrade my .htaccess was set back in original and it has the option "Option ExecCGI".
If you remove this option from the .htaccess in /magento/pub/ it may can help, that magento can load the images in /pub/media/ again.

Greets Loqic

share|improve this answer

answered Mar 12 '18 at 7:28

LoqicLoqic

614

add a comment | 

1

I had the same problem that my images were missing after security upgrade from 2.2.2 to 2.2.3.

My problem was, that after shop upgrade my .htaccess was set back in original and it has the option "Option ExecCGI".
If you remove this option from the .htaccess in /magento/pub/ it may can help, that magento can load the images in /pub/media/ again.

Greets Loqic

share|improve this answer

answered Mar 12 '18 at 7:28

LoqicLoqic

614

add a comment | 

I had the same problem that my images were missing after security upgrade from 2.2.2 to 2.2.3.

My problem was, that after shop upgrade my .htaccess was set back in original and it has the option "Option ExecCGI".
If you remove this option from the .htaccess in /magento/pub/ it may can help, that magento can load the images in /pub/media/ again.

Greets Loqic

share|improve this answer

answered Mar 12 '18 at 7:28

LoqicLoqic

614

share|improve this answer

answered Mar 12 '18 at 7:28

LoqicLoqic

614

answered Mar 12 '18 at 7:28

LoqicLoqic

614

answered Mar 12 '18 at 7:28

LoqicLoqic

614

0

In version 2.2.4, I had to remove the "Option ExecCGI" line from the .htaccess located here: /pub/media/

share|improve this answer

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

add a comment | 

0

In version 2.2.4, I had to remove the "Option ExecCGI" line from the .htaccess located here: /pub/media/

share|improve this answer

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

add a comment | 

In version 2.2.4, I had to remove the "Option ExecCGI" line from the .htaccess located here: /pub/media/

share|improve this answer

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

share|improve this answer

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1

answered May 19 '18 at 2:16

Leo SteinLeo Stein

1