Ttdfjt

My original installation of v2.3.0 was working fine. All images showed up for categories. I decided (after setting up a lot of categories and images for those categories) to serve the site from pub.

The only code customization my site has is a modification for a bug that is apparently fixed in v2.3.1. Other than that, i have no third party modules installed or other code customizations.

I followed docs to make site more secure using Ubuntu and Apache2 (not nginx). When i visit a page with images (front-end or admin area), i get a 404 not found for the image. Page loads text and css but console outputs:

GET http://192.168.5.10/pub/media/Shoes/nike.jpg 404 (Not Found)

What i've tried that did not work:

1. Looking for errors in /var/log/apache2/error.log and /var/log/apache2/error.log (found nothing other than a record of 404 but no permission errors.)


2. Checked magento/var/log/system.log, magento/var/log/exception.log and magento/var/log/debug.log, no permission errors.


3. 
   

   Switching modes:

   
   
   

   bin/magento deploy:mode:set production 
   bin/magento cache:flush 
   bin/magento deploy:mode:set developer 
   bin/magento cache:flush 
   

   
   



4. Made sure had default .htaccess in magento directory.




5. Made sure pub/ had default .htaccess.




6. Doc: bin/magento setup:static-content:deploy -f




7. "Flush Cache Storage", "Flush Magento Cache", "Flush Catalog Images Cache", and "Flush Static Files Cache" from admin area > System > Cache Management.




8. Refresh all cache types from admin area > System > Cache Management.




9. Re-ran permissions as root cd /var/www/html/magento2 && find var generated vendor pub/static pub/media app/etc -type f -exec chmod g+w + && find var generated vendor pub/static pub/media app/etc -type d -exec chmod g+ws + && chown -R :www-data . && chmod u+x bin/magento



10. 
    

    Ran alternative permissions commands (does same thing as above):

    
    
    

    cd /var/www/html/<magento install directory>
    find var generated vendor pub/static pub/media app/etc -type f -exec chmod g+w +
    find var generated vendor pub/static pub/media app/etc -type d -exec chmod g+ws +
    chown -R :www-data . # Ubuntu
    chmod u+x bin/magento
    

    
    


11. 
    

    Checking permissions of example image from magento directory:

    
    
    

    magentouser$ ls -al pub/media/Shoes/nike.jpg
    -rw-rw-r-- 1 magentouser www-data 77645 Jan 15 17:14 pub/media/Shoes/nike.jpg
    

    
    



12. rm -rf var/cache




13. bin/magento indexer:reindex



14. 
    

    Checked my /etc/apache2/sites-available/000-default.conf

    
    
    

    Listen 8080
    <VirtualHost *:80>
    
     ServerAdmin webmaster@localhost
     DocumentRoot /var/www/html/magento2/pub
    
     ErrorLog $APACHE_LOG_DIR/error.log
     CustomLog $APACHE_LOG_DIR/access.log combined
    
    </VirtualHost>
    <Directory "/var/www/html">
    AllowOverride all
    </Directory>
    

    
    



15. Re-started systemctl restart apache2



16. 
    

    Change DocumentRoot back to /var/www/html/magento2, and restarted apache2.

    
    
    

    Note: i was in the wrong demo server the first time i tried step 16 again. I had spun up so many test servers trying to re-duplicate the issue in different ways (too many terminals open trying to test different variations without attention to IP). I noticed while deleting all the demo servers from the network that the command was in the wrong one. After switching server 56 back to documentRoot to /var/www/html/magento2, and restarting apache on server 56, all images show up again normally. but the URL is still like (example): http://192.168.5.10/pub/media/Shoes/nike.jpg. I'm still not sure how "pub" got in there or even how i would add "pub" if it was't there and I wanted it, or how to remove it from the url and make the system look in the right place without having to re-upload all my images. This test confirmed again that when not serving from pub, the site works fine...but images appear to be already served in a strange way (unable to confirm this without a snapshot of the system before following docs to serve from "pub")

    
    
    

    How do you resolve this?

    
    

After changing your document root in Apache to point to the pub subdirectory your correct image URL is

http://192.168.5.10/media/Shoes/nike.jpg

The image URLs provided by Magento should have the correct path, if you have set somewhere 'pub' in your image paths you have to remove that

I think you may have not put name of correct directory of magento installation in virtualhosts, you've to mention path to pub directory of your magento installation in DocumentRoot.

<VirtualHost *:80>

 ServerAdmin webmaster@localhost
 DocumentRoot path to magento installation/pub

 ErrorLog $APACHE_LOG_DIR/error.log
 CustomLog $APACHE_LOG_DIR/access.log combined

 <Directory "/var/www/html">
 AllowOverride all
 </Directory>
</VirtualHost>

2 things come to mind based on your description:

1. You might be missing .htaccess in your /pub/media/ folder.




2. Since you made changes to Apache, you might have disabled the Options FollowSymLinks setting (since you mentioned that you increased security).

So you might have to change

Options +FollowSymLinks

to

Options +SymLinksIfOwnerMatch

in .htaccess in the following locations:

• Your root Magento directory


• /pub/


• /pub/media/

You just have to remove the trailing slash "/" from the base url. Login to your MySQL console and select the database, execute

UPDATE core_config_data SET value='http://dev.abc.com' WHERE path='web/unsecure/base_url';

At the time of installation Magento by default puts a forward slash at the end of the base url when you change your DocumentRoot to pub, it needs to be updated i.e. remove that trailing slash.