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I have created custom module and override contact-us email template. Also, I have changed contact us email type and set html. It's working perfectly. But the problem is when I received email, email header and footer are missing. Logo is not displayed.

Magento version 2.1.7

Here is my code.

module.xml should be [Vendor/RewriteContact/etc/module.xml]

<?xml version="1.0"?> <config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Module/etc/module.xsd">
 <module name="Vendor_RewriteContact" setup_version="2.0.0">
 <sequence>
 <module name="Magento_Contact"/>
 </sequence>
 </module> </config>

email_templates.xml should be [Vendor/RewriteContact/etc/email_templates.xml]

<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Email:etc/email_templates.xsd">
 <template id="contact_email_email_template" label="Contact Form" file="submitted_form.html" type="html" module="Vendor_RewriteContact" area="frontend"/>
</config>

submitted_form.html should be [Vendor/RewriteContact/view/frontend/email/submitted_form.html]

<!--
/**
 * Copyright © 2013-2017 Magento, Inc. All rights reserved.
 * See COPYING.txt for license details.
 */
-->
<!--@subject trans "Contact Form" @-->
<!--@vars 
"var data.comment":"Comment",
"var data.email":"Sender Email",
"var data.name":"Sender Name",
"var data.telephone":"Sender Telephone",
"template config_path="design/email/footer_template"":"Email Footer Template",
"template config_path="design/email/header_template"":"Email Header Template"
 @-->
template config_path="design/email/header_template"
trans "Name: %name" name=$data.name
trans "Email: %email" email=$data.email
trans "Phone Number: %telephone" telephone=$data.telephone

trans "Comment: %comment" comment=$data.comment
template config_path="design/email/footer_template"

Although this is not a proper solution; after too much debugging, I fixed the issue by the below process:

• Create a new template for Contact Us email from Marketing > Email Templates.


• Check the preview of the template and open page source of the template preview page.


• Copy HTML source of the portion in which email template content is being shown.


• Put the copied source into email template and replace the dynamic content with respective variables again.


• Save the template and apply it from Stores > Configuration > General (Contacts) > Email Options.

Now try it from the frontend. I hope it would help you also.