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Tax printed twice in sales order emails


How to add a custom block in Magento 2 System Configuration Group?Magento 2 (2.1.4) - Product details is not opened in Admin GridAsynchronous sending emails for sales order in magneto2Magento 2 - get Excl. Tax, Incl. Tax labelsave-data-using-sales-order-modelMagento 2.3.0 How to add review form in custom module?Braintree charging twice when order is shippedvalidate-product.js being loaded twiceRefined search queriesHow to send sales transaction emails?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















We have Tax defined as 7% GST in Tax configuration and is printed fine everywhere except the emails sent for order confirmation where there is a separate row as Tax and a mention of the 7% so with both there it is confusing for the users. Check the screenshot attached.
Is it possible to remove one of that? How to remove it? I checked the layout file for email and it had only Tax block defined as single block so if I take it out, then whole Tax will be gone from there.
enter image description here










share|improve this question
























  • Can you please provide your code if you have done any custom code. Email template as well

    – poojan sharma
    Jul 26 at 4:01











  • Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

    – Ranganathan
    Jul 26 at 4:13

















0















We have Tax defined as 7% GST in Tax configuration and is printed fine everywhere except the emails sent for order confirmation where there is a separate row as Tax and a mention of the 7% so with both there it is confusing for the users. Check the screenshot attached.
Is it possible to remove one of that? How to remove it? I checked the layout file for email and it had only Tax block defined as single block so if I take it out, then whole Tax will be gone from there.
enter image description here










share|improve this question
























  • Can you please provide your code if you have done any custom code. Email template as well

    – poojan sharma
    Jul 26 at 4:01











  • Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

    – Ranganathan
    Jul 26 at 4:13













0












0








0








We have Tax defined as 7% GST in Tax configuration and is printed fine everywhere except the emails sent for order confirmation where there is a separate row as Tax and a mention of the 7% so with both there it is confusing for the users. Check the screenshot attached.
Is it possible to remove one of that? How to remove it? I checked the layout file for email and it had only Tax block defined as single block so if I take it out, then whole Tax will be gone from there.
enter image description here










share|improve this question














We have Tax defined as 7% GST in Tax configuration and is printed fine everywhere except the emails sent for order confirmation where there is a separate row as Tax and a mention of the 7% so with both there it is confusing for the users. Check the screenshot attached.
Is it possible to remove one of that? How to remove it? I checked the layout file for email and it had only Tax block defined as single block so if I take it out, then whole Tax will be gone from there.
enter image description here







magento2 magento2.3






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jul 26 at 2:31









Bala SivagnanamBala Sivagnanam

1357 bronze badges




1357 bronze badges















  • Can you please provide your code if you have done any custom code. Email template as well

    – poojan sharma
    Jul 26 at 4:01











  • Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

    – Ranganathan
    Jul 26 at 4:13

















  • Can you please provide your code if you have done any custom code. Email template as well

    – poojan sharma
    Jul 26 at 4:01











  • Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

    – Ranganathan
    Jul 26 at 4:13
















Can you please provide your code if you have done any custom code. Email template as well

– poojan sharma
Jul 26 at 4:01





Can you please provide your code if you have done any custom code. Email template as well

– poojan sharma
Jul 26 at 4:01













Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

– Ranganathan
Jul 26 at 4:13





Tax description comes from module-tax/view/frontend/templates/order/tax.phtml you can customize here

– Ranganathan
Jul 26 at 4:13










1 Answer
1






active

oldest

votes


















1














login in Magento admin section and navigate to



store -> configration -> sales -> Tax



Click on shopping cart display settings and make sure you have No for Display Full Tax Summary. If it is yes make it No.



After change configuration Clear cache.



Please find attachment
enter image description here






share|improve this answer

























  • I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

    – Bala Sivagnanam
    Jul 29 at 8:07













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1 Answer
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1 Answer
1






active

oldest

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active

oldest

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active

oldest

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1














login in Magento admin section and navigate to



store -> configration -> sales -> Tax



Click on shopping cart display settings and make sure you have No for Display Full Tax Summary. If it is yes make it No.



After change configuration Clear cache.



Please find attachment
enter image description here






share|improve this answer

























  • I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

    – Bala Sivagnanam
    Jul 29 at 8:07















1














login in Magento admin section and navigate to



store -> configration -> sales -> Tax



Click on shopping cart display settings and make sure you have No for Display Full Tax Summary. If it is yes make it No.



After change configuration Clear cache.



Please find attachment
enter image description here






share|improve this answer

























  • I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

    – Bala Sivagnanam
    Jul 29 at 8:07













1












1








1







login in Magento admin section and navigate to



store -> configration -> sales -> Tax



Click on shopping cart display settings and make sure you have No for Display Full Tax Summary. If it is yes make it No.



After change configuration Clear cache.



Please find attachment
enter image description here






share|improve this answer













login in Magento admin section and navigate to



store -> configration -> sales -> Tax



Click on shopping cart display settings and make sure you have No for Display Full Tax Summary. If it is yes make it No.



After change configuration Clear cache.



Please find attachment
enter image description here







share|improve this answer












share|improve this answer



share|improve this answer










answered Jul 26 at 4:12









poojan sharmapoojan sharma

1,0772 silver badges10 bronze badges




1,0772 silver badges10 bronze badges















  • I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

    – Bala Sivagnanam
    Jul 29 at 8:07

















  • I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

    – Bala Sivagnanam
    Jul 29 at 8:07
















I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

– Bala Sivagnanam
Jul 29 at 8:07





I realised this was changed somehow and was giving the problem, Now after changing this the extra tax row is gone. Thanks a lot

– Bala Sivagnanam
Jul 29 at 8:07

















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