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Magento 2 - Cancel order incrementing 2 quantity of product

Stock quantity not increasing after cancellationMagento 2.1 - Cancel an order [ configurable product ] issueMagento 2 Restore Quote/Cart after order is cancelled/FailedHow to show the total quantity number(Like 10) instead of In Stock Status in Magento 2.x?how to cancel certain order item rather than cancel whole order?Product doesn't change stock status until after the page reloadMagento 2: Product stock status is not automatically updated from Out of Stock to In StockHow to update the stock status after the quantity changed in magento 2.2.4Product stock not returning to available stock in canceled orderMagento 2 - Card decline status not reverting quantity

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1

In Magento 2.2.5 EE

Before placing order:

Product quantity = 1

stock status = 1

After placing order:

product quantity = 0

stock status = 0

After cancel order:

product quantity = 2

stock status = 1

I have check in my code, there is no order_cancel_after or sales_order_save_after or sales_order_state_change_before observer in any custom module.

Any idea what would be the issue?

magento2 orders sales-order magento-2.2.5 stock-status

share|improve this question

edited Jun 21 at 6:36

Shoaib Munir

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You checked here in this table?: cataloginventory_stock_status
  
  – Ravi Soni
  Jun 21 at 6:13
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, it has same result which I have added in question.
  
  – Shoaib Munir
  Jun 21 at 6:17
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Please check once in Fresh Setup, Cause I have already checked in fresh setup, but yeah I have Added one more step after Cancel order RUN command indexer:reindex. I didn't get mentioned issue.
  
  – Ravi Soni
  Jun 21 at 6:18
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, most probably it will work fine on fresh setup. I just want to know from where this is happening? I have canceled order programmatically and also from admin, both are incrementing 2 quantities. I have check some observers, I want to know what else should I check to debug the issue
  
  – Shoaib Munir
  Jun 21 at 6:22
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Might somewhere it happens due to after save order.
  
  – Ravi Soni
  Jun 21 at 9:06
  
  

  
  
  
  

add a comment | 

1

In Magento 2.2.5 EE

Before placing order:

Product quantity = 1

stock status = 1

After placing order:

product quantity = 0

stock status = 0

After cancel order:

product quantity = 2

stock status = 1

I have check in my code, there is no order_cancel_after or sales_order_save_after or sales_order_state_change_before observer in any custom module.

Any idea what would be the issue?

magento2 orders sales-order magento-2.2.5 stock-status

share|improve this question

edited Jun 21 at 6:36

Shoaib Munir

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You checked here in this table?: cataloginventory_stock_status
  
  – Ravi Soni
  Jun 21 at 6:13
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, it has same result which I have added in question.
  
  – Shoaib Munir
  Jun 21 at 6:17
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Please check once in Fresh Setup, Cause I have already checked in fresh setup, but yeah I have Added one more step after Cancel order RUN command indexer:reindex. I didn't get mentioned issue.
  
  – Ravi Soni
  Jun 21 at 6:18
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, most probably it will work fine on fresh setup. I just want to know from where this is happening? I have canceled order programmatically and also from admin, both are incrementing 2 quantities. I have check some observers, I want to know what else should I check to debug the issue
  
  – Shoaib Munir
  Jun 21 at 6:22
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Might somewhere it happens due to after save order.
  
  – Ravi Soni
  Jun 21 at 9:06
  
  

  
  
  
  

add a comment | 

In Magento 2.2.5 EE

Before placing order:

Product quantity = 1

stock status = 1

After placing order:

product quantity = 0

stock status = 0

After cancel order:

product quantity = 2

stock status = 1

I have check in my code, there is no order_cancel_after or sales_order_save_after or sales_order_state_change_before observer in any custom module.

Any idea what would be the issue?

magento2 orders sales-order magento-2.2.5 stock-status

share|improve this question

edited Jun 21 at 6:36

Shoaib Munir

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

share|improve this question

edited Jun 21 at 6:36

Shoaib Munir

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

share|improve this question

edited Jun 21 at 6:36

Shoaib Munir

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

asked Jun 21 at 5:49

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

1 Answer
1

active

oldest

votes

0

I had checked these observers in my codebase:

• order_cancel_after


• sales_order_save_after


• sales_order_state_change_before

I haven't found above observers in any of my custom/installed module.

But now I found the issue, there was an observer sales_order_save_before in a custom payment method, it was increasing quantity on order cancel. So, when I was canceling the order Magento increasing order quantity (Which is a default functionality) and also this observer (sales_order_save_before) was also increasing quantity.

That's way quantity was increasing twice.

share|improve this answer

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

add a comment | 

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0

I had checked these observers in my codebase:

• order_cancel_after


• sales_order_save_after


• sales_order_state_change_before

I haven't found above observers in any of my custom/installed module.

But now I found the issue, there was an observer sales_order_save_before in a custom payment method, it was increasing quantity on order cancel. So, when I was canceling the order Magento increasing order quantity (Which is a default functionality) and also this observer (sales_order_save_before) was also increasing quantity.

That's way quantity was increasing twice.

share|improve this answer

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

add a comment | 

0

I had checked these observers in my codebase:

• order_cancel_after


• sales_order_save_after


• sales_order_state_change_before

I haven't found above observers in any of my custom/installed module.

But now I found the issue, there was an observer sales_order_save_before in a custom payment method, it was increasing quantity on order cancel. So, when I was canceling the order Magento increasing order quantity (Which is a default functionality) and also this observer (sales_order_save_before) was also increasing quantity.

That's way quantity was increasing twice.

share|improve this answer

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

add a comment | 

I had checked these observers in my codebase:

• order_cancel_after


• sales_order_save_after


• sales_order_state_change_before

I haven't found above observers in any of my custom/installed module.

But now I found the issue, there was an observer sales_order_save_before in a custom payment method, it was increasing quantity on order cancel. So, when I was canceling the order Magento increasing order quantity (Which is a default functionality) and also this observer (sales_order_save_before) was also increasing quantity.

That's way quantity was increasing twice.

share|improve this answer

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

share|improve this answer

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges

answered Jun 24 at 7:04

Shoaib MunirShoaib Munir

4,64466 gold badges2222 silver badges6767 bronze badges