Button changing its text & action. Good or terrible? The 2019 Stack Overflow Developer Survey Results Are In Announcing the arrival of Valued Associate #679: Cesar Manara Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)How little is too little padding between button text and its button border?Desktop application problem: how to present a new option without confusing existing usersEvidence of Button-action and Link-action in the same scope?Primary Action Button ColorsButton text in table column - 'Open' or action name?Changing text on a button twice after actionIs it a good idea to use a Floating Action Button for non-actions?Grid action button selectionImproving button state by only changing coloursChanging button alpha value v button text colour to indicate current button status
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Button changing its text & action. Good or terrible?
The 2019 Stack Overflow Developer Survey Results Are In
Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)How little is too little padding between button text and its button border?Desktop application problem: how to present a new option without confusing existing usersEvidence of Button-action and Link-action in the same scope?Primary Action Button ColorsButton text in table column - 'Open' or action name?Changing text on a button twice after actionIs it a good idea to use a Floating Action Button for non-actions?Grid action button selectionImproving button state by only changing coloursChanging button alpha value v button text colour to indicate current button status
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;

After the user Registers for an event (he goes to cart and pays, etc.) the next time he visits the page, the event for which he registered now shows a less emphasized Unregister button, which does the exact opposite of what it did until the event was purchased.
Is it a good practice to have the same button change it's function or is it bad and confusing?
Update:
If it helps anyone, I went with this layout:
interaction-design buttons layout design-patterns information-design
add a comment |

After the user Registers for an event (he goes to cart and pays, etc.) the next time he visits the page, the event for which he registered now shows a less emphasized Unregister button, which does the exact opposite of what it did until the event was purchased.
Is it a good practice to have the same button change it's function or is it bad and confusing?
Update:
If it helps anyone, I went with this layout:
interaction-design buttons layout design-patterns information-design
10
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday
add a comment |

After the user Registers for an event (he goes to cart and pays, etc.) the next time he visits the page, the event for which he registered now shows a less emphasized Unregister button, which does the exact opposite of what it did until the event was purchased.
Is it a good practice to have the same button change it's function or is it bad and confusing?
Update:
If it helps anyone, I went with this layout:
interaction-design buttons layout design-patterns information-design

After the user Registers for an event (he goes to cart and pays, etc.) the next time he visits the page, the event for which he registered now shows a less emphasized Unregister button, which does the exact opposite of what it did until the event was purchased.
Is it a good practice to have the same button change it's function or is it bad and confusing?
Update:
If it helps anyone, I went with this layout:
interaction-design buttons layout design-patterns information-design
interaction-design buttons layout design-patterns information-design
edited 23 hours ago
Mike M
12.1k12735
12.1k12735
asked 2 days ago
Dennis NovacDennis Novac
27436
27436
10
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday
add a comment |
10
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday
10
10
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday
add a comment |
3 Answers
3
active
oldest
votes
You can change the button to reflect the only available action, but separate the display of state.
You've replaced the button label with the only available action: reverting (unregistering).
Where it starts to get a little confusing is you have a checkmark alongside the button label.
One approach is to separate them. Separate the status 'You are attending' from the action.
Since the primary action when scanning the list is Register, you can make the Unregister button more subtle.

Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link.

This example emphasizes the current state 'Attending' so it's clear at a glance.
This also uses distinct language to more clearly differentiate state from action.
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
add a comment |
I would keep the general style of the button, to be consistent. However I think the most important thing is to confirm that you have registered, and not have this state be confusingly similar to not being registered, except for "Un". Since the important thing is that you have already registered I would put that on top, with the unregister button underneath. Having the lighter style also makes it less likely that a quick perusal would mistake it for needing to register. Like this:

Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
add a comment |
Do not "less emphasize" it unless it is a requirement!
Do not jeopardise your users' experience in the favor of discouraging an action!
These are two different buttons with two different functionalities that are EQUALLY important to the users.
Apparently users should be able to Register and to Unregister. Similarly I am able to buy from Amazon and I am able to make a return or cancel an order. Although Amazon would prefer less returns/cancellation happening, they do/should not make the Return/Cancel buttons confusing and less accessible.
*Less emphasizing does not mean confusing the user and making the task hard to achieve.
*There is nothing wrong with having the "Unregister" button replacing the "Register" button.
Recommendations:
- Show something like "Already registered" label (with the check-mark maybe) for users who are already registered and coming back to revisits the page.
- Display the "Unregister" button in blue just like the "Register" button and remove the check-mark that you added next to "Unregister".
Now, if deemphasizing the "Unregister" task is a Requirement:
See suggestions in the update sections below.
UPDATE (1):
I just noticed Mike's answer (I think it was posted a couple minutes before mine). I echo his idea: "Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link".
END OF UPDATE (1)
UPDATE (2):
This update is to suggest a design improvement based on the OP update and other answers:

END OF UPDATE (2).
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
You can change the button to reflect the only available action, but separate the display of state.
You've replaced the button label with the only available action: reverting (unregistering).
Where it starts to get a little confusing is you have a checkmark alongside the button label.
One approach is to separate them. Separate the status 'You are attending' from the action.
Since the primary action when scanning the list is Register, you can make the Unregister button more subtle.

Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link.

This example emphasizes the current state 'Attending' so it's clear at a glance.
This also uses distinct language to more clearly differentiate state from action.
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
add a comment |
You can change the button to reflect the only available action, but separate the display of state.
You've replaced the button label with the only available action: reverting (unregistering).
Where it starts to get a little confusing is you have a checkmark alongside the button label.
One approach is to separate them. Separate the status 'You are attending' from the action.
Since the primary action when scanning the list is Register, you can make the Unregister button more subtle.

Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link.

This example emphasizes the current state 'Attending' so it's clear at a glance.
This also uses distinct language to more clearly differentiate state from action.
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
add a comment |
You can change the button to reflect the only available action, but separate the display of state.
You've replaced the button label with the only available action: reverting (unregistering).
Where it starts to get a little confusing is you have a checkmark alongside the button label.
One approach is to separate them. Separate the status 'You are attending' from the action.
Since the primary action when scanning the list is Register, you can make the Unregister button more subtle.

Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link.

This example emphasizes the current state 'Attending' so it's clear at a glance.
This also uses distinct language to more clearly differentiate state from action.
You can change the button to reflect the only available action, but separate the display of state.
You've replaced the button label with the only available action: reverting (unregistering).
Where it starts to get a little confusing is you have a checkmark alongside the button label.
One approach is to separate them. Separate the status 'You are attending' from the action.
Since the primary action when scanning the list is Register, you can make the Unregister button more subtle.

Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link.

This example emphasizes the current state 'Attending' so it's clear at a glance.
This also uses distinct language to more clearly differentiate state from action.
edited yesterday
answered 2 days ago
Mike MMike M
12.1k12735
12.1k12735
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
add a comment |
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
1
1
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
Even though having Unregister as small and subtle as possible would be great for business goals, it just doesn't fit the overall view and idea of the page. Probably will use this version: prntscr.com/na9sd2
– Dennis Novac
2 days ago
3
3
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
@DennisNovac Thanks for the feedback... Button / action size is just a graphic suggestion. The main emphasis I wanted to impart is clarity between state and action.
– Mike M
2 days ago
add a comment |
I would keep the general style of the button, to be consistent. However I think the most important thing is to confirm that you have registered, and not have this state be confusingly similar to not being registered, except for "Un". Since the important thing is that you have already registered I would put that on top, with the unregister button underneath. Having the lighter style also makes it less likely that a quick perusal would mistake it for needing to register. Like this:

Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
add a comment |
I would keep the general style of the button, to be consistent. However I think the most important thing is to confirm that you have registered, and not have this state be confusingly similar to not being registered, except for "Un". Since the important thing is that you have already registered I would put that on top, with the unregister button underneath. Having the lighter style also makes it less likely that a quick perusal would mistake it for needing to register. Like this:

Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
add a comment |
I would keep the general style of the button, to be consistent. However I think the most important thing is to confirm that you have registered, and not have this state be confusingly similar to not being registered, except for "Un". Since the important thing is that you have already registered I would put that on top, with the unregister button underneath. Having the lighter style also makes it less likely that a quick perusal would mistake it for needing to register. Like this:

I would keep the general style of the button, to be consistent. However I think the most important thing is to confirm that you have registered, and not have this state be confusingly similar to not being registered, except for "Un". Since the important thing is that you have already registered I would put that on top, with the unregister button underneath. Having the lighter style also makes it less likely that a quick perusal would mistake it for needing to register. Like this:

answered yesterday
Nick GammonNick Gammon
61635
61635
Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
add a comment |
Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
Good suggestion to show the current status first (top). I would encourage using the green color shade he is already using for the "You are attending" text.
– Mo'ath
yesterday
add a comment |
Do not "less emphasize" it unless it is a requirement!
Do not jeopardise your users' experience in the favor of discouraging an action!
These are two different buttons with two different functionalities that are EQUALLY important to the users.
Apparently users should be able to Register and to Unregister. Similarly I am able to buy from Amazon and I am able to make a return or cancel an order. Although Amazon would prefer less returns/cancellation happening, they do/should not make the Return/Cancel buttons confusing and less accessible.
*Less emphasizing does not mean confusing the user and making the task hard to achieve.
*There is nothing wrong with having the "Unregister" button replacing the "Register" button.
Recommendations:
- Show something like "Already registered" label (with the check-mark maybe) for users who are already registered and coming back to revisits the page.
- Display the "Unregister" button in blue just like the "Register" button and remove the check-mark that you added next to "Unregister".
Now, if deemphasizing the "Unregister" task is a Requirement:
See suggestions in the update sections below.
UPDATE (1):
I just noticed Mike's answer (I think it was posted a couple minutes before mine). I echo his idea: "Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link".
END OF UPDATE (1)
UPDATE (2):
This update is to suggest a design improvement based on the OP update and other answers:

END OF UPDATE (2).
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
add a comment |
Do not "less emphasize" it unless it is a requirement!
Do not jeopardise your users' experience in the favor of discouraging an action!
These are two different buttons with two different functionalities that are EQUALLY important to the users.
Apparently users should be able to Register and to Unregister. Similarly I am able to buy from Amazon and I am able to make a return or cancel an order. Although Amazon would prefer less returns/cancellation happening, they do/should not make the Return/Cancel buttons confusing and less accessible.
*Less emphasizing does not mean confusing the user and making the task hard to achieve.
*There is nothing wrong with having the "Unregister" button replacing the "Register" button.
Recommendations:
- Show something like "Already registered" label (with the check-mark maybe) for users who are already registered and coming back to revisits the page.
- Display the "Unregister" button in blue just like the "Register" button and remove the check-mark that you added next to "Unregister".
Now, if deemphasizing the "Unregister" task is a Requirement:
See suggestions in the update sections below.
UPDATE (1):
I just noticed Mike's answer (I think it was posted a couple minutes before mine). I echo his idea: "Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link".
END OF UPDATE (1)
UPDATE (2):
This update is to suggest a design improvement based on the OP update and other answers:

END OF UPDATE (2).
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
add a comment |
Do not "less emphasize" it unless it is a requirement!
Do not jeopardise your users' experience in the favor of discouraging an action!
These are two different buttons with two different functionalities that are EQUALLY important to the users.
Apparently users should be able to Register and to Unregister. Similarly I am able to buy from Amazon and I am able to make a return or cancel an order. Although Amazon would prefer less returns/cancellation happening, they do/should not make the Return/Cancel buttons confusing and less accessible.
*Less emphasizing does not mean confusing the user and making the task hard to achieve.
*There is nothing wrong with having the "Unregister" button replacing the "Register" button.
Recommendations:
- Show something like "Already registered" label (with the check-mark maybe) for users who are already registered and coming back to revisits the page.
- Display the "Unregister" button in blue just like the "Register" button and remove the check-mark that you added next to "Unregister".
Now, if deemphasizing the "Unregister" task is a Requirement:
See suggestions in the update sections below.
UPDATE (1):
I just noticed Mike's answer (I think it was posted a couple minutes before mine). I echo his idea: "Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link".
END OF UPDATE (1)
UPDATE (2):
This update is to suggest a design improvement based on the OP update and other answers:

END OF UPDATE (2).
Do not "less emphasize" it unless it is a requirement!
Do not jeopardise your users' experience in the favor of discouraging an action!
These are two different buttons with two different functionalities that are EQUALLY important to the users.
Apparently users should be able to Register and to Unregister. Similarly I am able to buy from Amazon and I am able to make a return or cancel an order. Although Amazon would prefer less returns/cancellation happening, they do/should not make the Return/Cancel buttons confusing and less accessible.
*Less emphasizing does not mean confusing the user and making the task hard to achieve.
*There is nothing wrong with having the "Unregister" button replacing the "Register" button.
Recommendations:
- Show something like "Already registered" label (with the check-mark maybe) for users who are already registered and coming back to revisits the page.
- Display the "Unregister" button in blue just like the "Register" button and remove the check-mark that you added next to "Unregister".
Now, if deemphasizing the "Unregister" task is a Requirement:
See suggestions in the update sections below.
UPDATE (1):
I just noticed Mike's answer (I think it was posted a couple minutes before mine). I echo his idea: "Depending on the business goals, if you need to deemphasize the act of unregistering, you can perhaps make a subtle link".
END OF UPDATE (1)
UPDATE (2):
This update is to suggest a design improvement based on the OP update and other answers:

END OF UPDATE (2).
edited 6 hours ago
answered 2 days ago
Mo'athMo'ath
725213
725213
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
add a comment |
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
4
4
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
Well I don't see anything that horrible about making a button less noticeable, in case you want users to use it less often. Am I missing something?
– Dennis Novac
2 days ago
7
7
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
Yes, it is not wrong to make a button less noticeable, but not the way it is done in your question. It is confusing. The button looks disabled and the check-mark made it even more confusing. The reason I added the update section in my answer was to express that I like the idea of using the subtle link as a good way to less emphasize the option. However, making it confusing and hard to achieve is wrong.
– Mo'ath
2 days ago
add a comment |
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10
Bad user experience is ... when using "it's" instead of "its" in a title
– rexkogitans
yesterday