Password Reset throws 'Something went wrong while resetting customer password' errorUnable to login first time to admin after installing Magento2Product Search in Backend (Admin Area) - Something went wrong. - Magento 2.1-rc3How to change customer password quickly in Magento 2Customer password reset in magento 2: “Something went wrong while resetting customer password”Something went wrong while saving the category Magento 2oauth_problem=Consumer+key+has+expiredSomething went wrong while saving the new password Magento 2Customer login error magento2Something went wrong while saving this configuration Warning: is_file() expects parameter 1 to be a valid path, stringMagento 2 - Customer/Token Rest API issue

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Password Reset throws 'Something went wrong while resetting customer password' error


Unable to login first time to admin after installing Magento2Product Search in Backend (Admin Area) - Something went wrong. - Magento 2.1-rc3How to change customer password quickly in Magento 2Customer password reset in magento 2: “Something went wrong while resetting customer password”Something went wrong while saving the category Magento 2oauth_problem=Consumer+key+has+expiredSomething went wrong while saving the new password Magento 2Customer login error magento2Something went wrong while saving this configuration Warning: is_file() expects parameter 1 to be a valid path, stringMagento 2 - Customer/Token Rest API issue






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1















It is happening with one of my customer's password reset and not an issue for rest. It shows 'Something went wrong while resetting customer password' error whenever I try to reset the customer's password. I did reset the time interval of password reset option but no use. Any help would be appreciated.










share|improve this question






























    1















    It is happening with one of my customer's password reset and not an issue for rest. It shows 'Something went wrong while resetting customer password' error whenever I try to reset the customer's password. I did reset the time interval of password reset option but no use. Any help would be appreciated.










    share|improve this question


























      1












      1








      1








      It is happening with one of my customer's password reset and not an issue for rest. It shows 'Something went wrong while resetting customer password' error whenever I try to reset the customer's password. I did reset the time interval of password reset option but no use. Any help would be appreciated.










      share|improve this question
















      It is happening with one of my customer's password reset and not an issue for rest. It shows 'Something went wrong while resetting customer password' error whenever I try to reset the customer's password. I did reset the time interval of password reset option but no use. Any help would be appreciated.







      magento2 magento-2.1.7






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Nov 3 '17 at 20:06







      Kishor Kumar

















      asked Nov 3 '17 at 15:28









      Kishor KumarKishor Kumar

      1135




      1135




















          1 Answer
          1






          active

          oldest

          votes


















          0














          Please set below configuration and than you can reset passwords if below condition satisfies your request.
          suppose you have set 10(in minutes) than make sure second request will be done after 10 minutes.
          Time between password resets from admin is configured in Stores->Configuration->Advanced->Admin->Security->Min Time Between Password Reset Requests



          also make sure cron job is working in your web store.



          Thanks






          share|improve this answer























          • I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

            – Kishor Kumar
            Nov 6 '17 at 15:55











          • Please wait for some time to send request because all requests are in queue. one by one request get executed.

            – Meetanshi
            Nov 6 '17 at 17:34






          • 1





            @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

            – Jsparo30
            Jan 14 '18 at 7:34













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          1 Answer
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          1 Answer
          1






          active

          oldest

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          active

          oldest

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          active

          oldest

          votes









          0














          Please set below configuration and than you can reset passwords if below condition satisfies your request.
          suppose you have set 10(in minutes) than make sure second request will be done after 10 minutes.
          Time between password resets from admin is configured in Stores->Configuration->Advanced->Admin->Security->Min Time Between Password Reset Requests



          also make sure cron job is working in your web store.



          Thanks






          share|improve this answer























          • I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

            – Kishor Kumar
            Nov 6 '17 at 15:55











          • Please wait for some time to send request because all requests are in queue. one by one request get executed.

            – Meetanshi
            Nov 6 '17 at 17:34






          • 1





            @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

            – Jsparo30
            Jan 14 '18 at 7:34















          0














          Please set below configuration and than you can reset passwords if below condition satisfies your request.
          suppose you have set 10(in minutes) than make sure second request will be done after 10 minutes.
          Time between password resets from admin is configured in Stores->Configuration->Advanced->Admin->Security->Min Time Between Password Reset Requests



          also make sure cron job is working in your web store.



          Thanks






          share|improve this answer























          • I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

            – Kishor Kumar
            Nov 6 '17 at 15:55











          • Please wait for some time to send request because all requests are in queue. one by one request get executed.

            – Meetanshi
            Nov 6 '17 at 17:34






          • 1





            @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

            – Jsparo30
            Jan 14 '18 at 7:34













          0












          0








          0







          Please set below configuration and than you can reset passwords if below condition satisfies your request.
          suppose you have set 10(in minutes) than make sure second request will be done after 10 minutes.
          Time between password resets from admin is configured in Stores->Configuration->Advanced->Admin->Security->Min Time Between Password Reset Requests



          also make sure cron job is working in your web store.



          Thanks






          share|improve this answer













          Please set below configuration and than you can reset passwords if below condition satisfies your request.
          suppose you have set 10(in minutes) than make sure second request will be done after 10 minutes.
          Time between password resets from admin is configured in Stores->Configuration->Advanced->Admin->Security->Min Time Between Password Reset Requests



          also make sure cron job is working in your web store.



          Thanks







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 5 '17 at 11:44









          MeetanshiMeetanshi

          7301321




          7301321












          • I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

            – Kishor Kumar
            Nov 6 '17 at 15:55











          • Please wait for some time to send request because all requests are in queue. one by one request get executed.

            – Meetanshi
            Nov 6 '17 at 17:34






          • 1





            @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

            – Jsparo30
            Jan 14 '18 at 7:34

















          • I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

            – Kishor Kumar
            Nov 6 '17 at 15:55











          • Please wait for some time to send request because all requests are in queue. one by one request get executed.

            – Meetanshi
            Nov 6 '17 at 17:34






          • 1





            @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

            – Jsparo30
            Jan 14 '18 at 7:34
















          I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

          – Kishor Kumar
          Nov 6 '17 at 15:55





          I tried that. After the interval, the password reset is working for other customers (sending password reset links successfully) but it is not working with one of the customers email. As you know if we try to reset the password before the interval time completes, it throws different error('too many password reset requests').

          – Kishor Kumar
          Nov 6 '17 at 15:55













          Please wait for some time to send request because all requests are in queue. one by one request get executed.

          – Meetanshi
          Nov 6 '17 at 17:34





          Please wait for some time to send request because all requests are in queue. one by one request get executed.

          – Meetanshi
          Nov 6 '17 at 17:34




          1




          1





          @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

          – Jsparo30
          Jan 14 '18 at 7:34





          @Meetanshi, I think this answer is related to admin part, means reset password for admin not customer.

          – Jsparo30
          Jan 14 '18 at 7:34

















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