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1. Call the treasurer. Sometimes email gets lost in transmission, or automatically marked as spam: she could be simply not receiving your email! It's best to resolve this simply if it's a simple problem.




2. Stop performing work for this organization until they've paid you for the outstanding invoice(s).




3. Send a final email to the Treasurer and copy the President on the email. Let them know what your acceptable time frame is for receiving the payment.




4. If they fail to pay the invoice(s) in the time frame you specified then send them a Demand for Payment letter informing them that your next step is to get an attorney involved.




5. If the Demand for Payment letter doesn't motivate them to pay the invoice(s) then consult an attorney on what your next steps should be.




6. Make sure that your invoices clearly state your payment terms (Net 15, Net 30, etc.)

Any advice for me, please?.

You tried sending emails to the Treasurer already, and you have already 2 months due of payment (!). This is what I suggest you do:

1. Sometimes emails aren't as effective as picking up the phone and calling this person. You can also stand up and walk to their office/cubicle if possible. These ways are more efficient in getting a response from someone.




2. Explain to this person that your payments have not been done, and that it is highly important for you to have your payment. Politely remind them to complete the payment and ask by when should you expect it to be done.




3. Wait the amount of time you are willing to wait for the payment to be completed (just, don't wait for another 2 months!).




4. If that time expires, write an email to the Treasurer, copying the President, and exposing the situation (again) in a professional way (simply state the fact that you are still waiting for your payment and if there is anything you can do to help complete the process). This should be enough for the Treasurer to understand the urgency and pay you, and the President will also be aware of this situation and probably take steps to make sure this doesn't happen again.

I am thinking of sending an email to the president to let her know I
have not been paid

You should send a reminder to the Treasurer, and CC to the President.

While the President paid you promptly, it's not a huge surprise that the Treasurer would manage vendor invoices more slowly. Still, you want to make sure you actually get paid.

You've already got a number of good answers to your specific situation but I'll outline how I handle things like this in general, which can then be used in your specific situation.

1. Send email to X person about Y issue. Flag said email to follow-up in 2 days.


2. If you get to day 2 and haven't heard back, Reply All to the email you sent and flag it for follow-up in 2 days. This keeps the thread intact (so you and the recipient can both see the history) and say something like "I never heard back on the email below."


3. After doing step 2 a couple times (each time adding the reminder flag), I Reply All again and usually add the person's manager and add some polite (but to the point) note like "Is there someone else that help with the issue below? ." That way once you get to the supervisor-type person, you can clearly show the history of your requests without a response.

NOTE: 2 days is just an example period. You should adjust based on the urgency.

In your case, send your first few emails to the Treasurer. Once you've given them a few times to respond, add the President to the thread. If calling is an option, you could definitely go that route if you still aren't making any progress but I would make sure that the email thread is sent to the President before calling. I like to make sure that "the boss" is aware when their reports (the Treasurer) aren't getting things done in a timely fashion.

I don't know where you live but you may have some legal grounds to threaten with since they are so far behind on payments. You'd have to investigate your options there based on local laws.

1. Get your notes organized, if you haven't already. You need to know exactly when you sent what, where.




2. If it is not malicious, a call to the Treasurer will resolve the issue. There's a chance it is malicious, so you must record that call (check the local laws to find out if you need to say some magic words when recording). In the call the goal is to agree to a date by which the payment must arrive (do not agree to anything more than 2-3 business days), and after the call you must email a summary of the call - including the date - to the Treasurer. During the call, don't make any threats, don't mention escalation at all.




3. If the date passes without payment, or the call fails to set an acceptable date, call the president, and take it from there.

This answer differs from a standard billing procedure, because you seem to have a working business relationship you don't want to jeopardize, and multiple successful prior interactions directly with the president.

I apologize for the brevity of this answer but it is in fact a very serious suggestion that, your having invested the time to actually perform, would provide you with the absolute best strategies I can think of for negotiating this situation.

1. Read the book "Never Split the Difference" by Chris Voss.


2. Use all the techniques in it.

Example: send an email with the subject "have you given up on responding to my invoice?"

That should get you a response.