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Magento 2.3 - homepage redirect to 404 page not found

Magento 2.3 Customer Account Create 404 errors with FPC enabledMagento 404 Page redirect to home page in Nginx404 not found in magento2404 Not Found 1 when view product detail page after customer logging404 not found after manual installation of marketplaceCms homepage not showing correctly in magento2404 not found for plp , pdp, homepage, customer pages, contact us etc… : M2Magento 2.2.1 404 not found error when switch store on product detail pagePage not found (404) for plp , pdp, homepage, customer pages, contact us etc… : M2Third party / generated module keeps redirecting me 404 not foundMagento homepage redirects to 404 page not found

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;

4

3

Magento2.3 homepage redirects to 404 page not found. And this only occurs when (not logged in, only in desktop view) in site. After logged in, homepage working properly. And also work in mobile view.

And also after clear page-cache, homepage working properly.

Does anyone has faced this type of issue?

magento2 full-page-cache magento2.3 404-page home-page

share|improve this question

edited Mar 4 at 6:50

Emipro Technologies Pvt. Ltd.

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you found a cause for this issue? I'm also facing it. It happens randomly, without having any empty records in url_rewrites, and goes back to normal after clearing the cache. Thanks!
  
  – Robert Schmidt
  Mar 11 at 4:57
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No, we tried to trace it. Do you face from how many time?
  
  – Emipro Technologies Pvt. Ltd.
  Mar 11 at 5:03
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You do not need to clear all cache. We traced that after clear only full page cache, It's also working. php bin/magento cache:clean full_page
  
  – Emipro Technologies Pvt. Ltd.
  Mar 11 at 5:06
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  It happens completely random, without anything logged. I opened an issue on github, maybe you can post your input there as well: github.com/magento/magento2/issues/21703
  
  – Robert Schmidt
  Mar 12 at 5:11
  

  
  
  
  

add a comment | 

4

3

Magento2.3 homepage redirects to 404 page not found. And this only occurs when (not logged in, only in desktop view) in site. After logged in, homepage working properly. And also work in mobile view.

And also after clear page-cache, homepage working properly.

Does anyone has faced this type of issue?

magento2 full-page-cache magento2.3 404-page home-page

share|improve this question

edited Mar 4 at 6:50

Emipro Technologies Pvt. Ltd.

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you found a cause for this issue? I'm also facing it. It happens randomly, without having any empty records in url_rewrites, and goes back to normal after clearing the cache. Thanks!
  
  – Robert Schmidt
  Mar 11 at 4:57
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No, we tried to trace it. Do you face from how many time?
  
  – Emipro Technologies Pvt. Ltd.
  Mar 11 at 5:03
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You do not need to clear all cache. We traced that after clear only full page cache, It's also working. php bin/magento cache:clean full_page
  
  – Emipro Technologies Pvt. Ltd.
  Mar 11 at 5:06
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  It happens completely random, without anything logged. I opened an issue on github, maybe you can post your input there as well: github.com/magento/magento2/issues/21703
  
  – Robert Schmidt
  Mar 12 at 5:11
  

  
  
  
  

add a comment | 

Magento2.3 homepage redirects to 404 page not found. And this only occurs when (not logged in, only in desktop view) in site. After logged in, homepage working properly. And also work in mobile view.

And also after clear page-cache, homepage working properly.

Does anyone has faced this type of issue?

magento2 full-page-cache magento2.3 404-page home-page

share|improve this question

edited Mar 4 at 6:50

Emipro Technologies Pvt. Ltd.

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

share|improve this question

edited Mar 4 at 6:50

Emipro Technologies Pvt. Ltd.

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

share|improve this question

edited Mar 4 at 6:50

Emipro Technologies Pvt. Ltd.

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

asked Jan 9 at 10:08

Emipro Technologies Pvt. Ltd.Emipro Technologies Pvt. Ltd.

2,6481825

4 Answers
4

active

oldest

votes

1

We also have this problem on 3 separate installations of Magento 2.3, all on different servers.

This has only happened since the upgrade from 2.2.6 and seems to occur at exactly the same point in time every day (no errors in any logs).

Clearing the cache fixes the issue, but not the problem.

share|improve this answer

answered Jan 10 at 9:04

DanDan

164

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you found what was the exact issue?
  
  – Emipro Technologies Pvt. Ltd.
  Mar 4 at 6:51
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No, not yet, we just added a scheduled task which checks for a 404 every minute and refreshes the cache if found. Not ideal, but the best fix we could find. Only happened since the upgrade to Magento 2.3 though.
  
  – Dan
  Mar 12 at 8:51
  

  
  
  
  

add a comment | 

1

check url_rewrite table , into that table home page blank request_path entry there and removed that entry, then check

php bin/magento cache:flush
php bin/magento cache:clean

share|improve this answer

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  We already checked that. But we not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:19
  

  
  
  
  

add a comment | 

0

Enter in you database and run this :

SELECT * FROM `url_rewrite` WHERE request_path='';

Delete the rows and after that do :

php bin/magento setup:upgrade
php bin/magento cache:flush

• Disable the Page Cache , and see if the error persist .




• Check if you have redis cache , and clean it .



• See the template assigned in homepage , check the console for any errors.

share|improve this answer

edited Jan 9 at 10:38

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Only after clean page-cache, homepage working. But we did not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:21
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Updated my answer.
  
  – Ylgen Guxholli
  Jan 9 at 10:25
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can't possible to disable page cache. site is live.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:27
  
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Reupdated my answer .
  
  – Ylgen Guxholli
  Jan 9 at 10:39
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you faced this type of issue?
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 11:06
  

  
  
  
  

 | 
show 2 more comments

0

Looks like this is caused by Magento 2 full page cache bug in muti-store views. I have disabled the full page cache from env.php. It seems to fixes the issue. Have to debug more to find out.

Will update you guys soon.

share|improve this answer

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

add a comment | 

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1

We also have this problem on 3 separate installations of Magento 2.3, all on different servers.

This has only happened since the upgrade from 2.2.6 and seems to occur at exactly the same point in time every day (no errors in any logs).

Clearing the cache fixes the issue, but not the problem.

share|improve this answer

answered Jan 10 at 9:04

DanDan

164

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you found what was the exact issue?
  
  – Emipro Technologies Pvt. Ltd.
  Mar 4 at 6:51
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No, not yet, we just added a scheduled task which checks for a 404 every minute and refreshes the cache if found. Not ideal, but the best fix we could find. Only happened since the upgrade to Magento 2.3 though.
  
  – Dan
  Mar 12 at 8:51
  

  
  
  
  

add a comment | 

1

We also have this problem on 3 separate installations of Magento 2.3, all on different servers.

This has only happened since the upgrade from 2.2.6 and seems to occur at exactly the same point in time every day (no errors in any logs).

Clearing the cache fixes the issue, but not the problem.

share|improve this answer

answered Jan 10 at 9:04

DanDan

164

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you found what was the exact issue?
  
  – Emipro Technologies Pvt. Ltd.
  Mar 4 at 6:51
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No, not yet, we just added a scheduled task which checks for a 404 every minute and refreshes the cache if found. Not ideal, but the best fix we could find. Only happened since the upgrade to Magento 2.3 though.
  
  – Dan
  Mar 12 at 8:51
  

  
  
  
  

add a comment | 

We also have this problem on 3 separate installations of Magento 2.3, all on different servers.

This has only happened since the upgrade from 2.2.6 and seems to occur at exactly the same point in time every day (no errors in any logs).

Clearing the cache fixes the issue, but not the problem.

share|improve this answer

answered Jan 10 at 9:04

DanDan

164

share|improve this answer

answered Jan 10 at 9:04

DanDan

164

answered Jan 10 at 9:04

DanDan

164

answered Jan 10 at 9:04

DanDan

164

1

check url_rewrite table , into that table home page blank request_path entry there and removed that entry, then check

php bin/magento cache:flush
php bin/magento cache:clean

share|improve this answer

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  We already checked that. But we not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:19
  

  
  
  
  

add a comment | 

1

check url_rewrite table , into that table home page blank request_path entry there and removed that entry, then check

php bin/magento cache:flush
php bin/magento cache:clean

share|improve this answer

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  We already checked that. But we not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:19
  

  
  
  
  

add a comment | 

check url_rewrite table , into that table home page blank request_path entry there and removed that entry, then check

php bin/magento cache:flush
php bin/magento cache:clean

share|improve this answer

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

php bin/magento cache:flush
php bin/magento cache:clean

share|improve this answer

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

edited Mar 4 at 7:05

Vivek

1,5751631

edited Mar 4 at 7:05

Vivek

1,5751631

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

answered Jan 9 at 10:14

Navin BhudiyaNavin Bhudiya

7731024

0

Enter in you database and run this :

SELECT * FROM `url_rewrite` WHERE request_path='';

Delete the rows and after that do :

php bin/magento setup:upgrade
php bin/magento cache:flush

• Disable the Page Cache , and see if the error persist .




• Check if you have redis cache , and clean it .



• See the template assigned in homepage , check the console for any errors.

share|improve this answer

edited Jan 9 at 10:38

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Only after clean page-cache, homepage working. But we did not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:21
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Updated my answer.
  
  – Ylgen Guxholli
  Jan 9 at 10:25
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can't possible to disable page cache. site is live.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:27
  
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Reupdated my answer .
  
  – Ylgen Guxholli
  Jan 9 at 10:39
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you faced this type of issue?
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 11:06
  

  
  
  
  

 | 
show 2 more comments

0

Enter in you database and run this :

SELECT * FROM `url_rewrite` WHERE request_path='';

Delete the rows and after that do :

php bin/magento setup:upgrade
php bin/magento cache:flush

• Disable the Page Cache , and see if the error persist .




• Check if you have redis cache , and clean it .



• See the template assigned in homepage , check the console for any errors.

share|improve this answer

edited Jan 9 at 10:38

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Only after clean page-cache, homepage working. But we did not get blank request_path.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:21
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Updated my answer.
  
  – Ylgen Guxholli
  Jan 9 at 10:25
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can't possible to disable page cache. site is live.
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 10:27
  
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Reupdated my answer .
  
  – Ylgen Guxholli
  Jan 9 at 10:39
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you faced this type of issue?
  
  – Emipro Technologies Pvt. Ltd.
  Jan 9 at 11:06
  

  
  
  
  

 | 
show 2 more comments

Enter in you database and run this :

SELECT * FROM `url_rewrite` WHERE request_path='';

Delete the rows and after that do :

php bin/magento setup:upgrade
php bin/magento cache:flush

• Disable the Page Cache , and see if the error persist .




• Check if you have redis cache , and clean it .



• See the template assigned in homepage , check the console for any errors.

share|improve this answer

edited Jan 9 at 10:38

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

SELECT * FROM `url_rewrite` WHERE request_path='';

php bin/magento setup:upgrade
php bin/magento cache:flush

share|improve this answer

edited Jan 9 at 10:38

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

answered Jan 9 at 10:17

Ylgen GuxholliYlgen Guxholli

1,079415

0

Looks like this is caused by Magento 2 full page cache bug in muti-store views. I have disabled the full page cache from env.php. It seems to fixes the issue. Have to debug more to find out.

Will update you guys soon.

share|improve this answer

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

add a comment | 

0

Looks like this is caused by Magento 2 full page cache bug in muti-store views. I have disabled the full page cache from env.php. It seems to fixes the issue. Have to debug more to find out.

Will update you guys soon.

share|improve this answer

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

add a comment | 

Looks like this is caused by Magento 2 full page cache bug in muti-store views. I have disabled the full page cache from env.php. It seems to fixes the issue. Have to debug more to find out.

Will update you guys soon.

share|improve this answer

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

share|improve this answer

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011

answered yesterday

Adel Abula - MageBinaryAdel Abula - MageBinary

1011