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Unable to completely uninstall Zoom meeting app


How do I uninstall an iOS app completely?Completely remove a program without uninstall appMacbook pro being slowed down ky kernal_tasks in MavericksHow do I completely uninstall an app in OS X without the use of a dedicated app eg AppZapper?uninstalling adware bundled with adobe reader etcSkype continutes to crash with SIGSEGV error (OS X 10.9.5) (Skype 7.2.412)blank popup appear when updating macHow can I completely uninstall DisplayLink?Best practice on creating a launcher/updater for a bigger app on MacOS?How do I completely uninstall Setapp and it's helpers manually?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








6















I am unable to completely uninstall the Zoom meeting app from my Mac running macOS Mojave.



I once installed the Zoom meeting app. Then I deleted it from Applications directory. Now, every-time I open a zoom meeting in Google Chrome, the Zoom app gets reinstalled automatically! Terrible...



So I investigated from where and how it has permission to reinstall and I found out they created a hidden folder .zoomus containing ZoomOpener.app and there is a ZoomUsPlugIn.plugin in ~/Library/Internet Plug-Ins directory.



Question: I have deleted the following 4 files:



  • zoom.us.app from /Applications directory.


  • zoomusInstaller.pkg from ~/Downloads directory


  • ZoomOpener.app from hidden .zoomus in home dir


  • ZoomUsPlugIn.plugin from ~/Library/Internet Plug-Ins directory. directory


But it still gets reinstalled. How can I completely uninstall it?



EDIT 2



the support now gave me this script to run: I ran it but it still gets installed again after opening a meeting... this is the worst app i have ever used...



official zoom support drive:
https://drive.google.com/drive/folders/1MP0cNLyJjzPLNrvNDCZv9hRuif091f0c



currently i run this script to uninstall, to no success



#! /bin/bash
echo Cleaning Zoom...
echo Cleaning Application Cached Files...
sudo rm -rf ~/Library/Application Support/zoom.us
echo Cleaning Application..

sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Applications/zoom.us.app
sudo kextunload -b zoom.us.ZoomAudioDevice
sudo rm -rf /System/Library/Extensions/ZoomAudioDevice.kext
&> /dev/null

echo Removed Application...



sudo rm -rf ~/Downloads/zoomusInstaller.pkg
sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Desktop/Zoom
sudo rm -rf ~/Library/Application Support/zoom.us
sudo rm -rf ~/Library/Caches/us.zoom.xos
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Logs/zoom.us
sudo rm -rf ~/Library/Logs/zoominstall.log
sudo rm -rf ~/Library/Preferences/ZoomChat.plist
sudo rm -rf ~/Library/Preferences/us.zoom.xos.plist
sudo rm -rf ~/Library/Saved Application State/us.zoom.xos.savedState
&> /dev/null

echo Other stuff...


and i kill the process:



ps -eaf | grep -i [z]oom


EDIT 3



i ran all scripts and killed the process, now one day later, I open another meeting via chrome and... again the installer runs. I am furious










share|improve this question
























  • Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

    – Nimesh Neema
    Apr 25 at 10:44











  • thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

    – Shlomo
    Apr 25 at 11:10











  • It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

    – Nimesh Neema
    Apr 25 at 11:38











  • no there is no extension for zoom there

    – Shlomo
    Apr 25 at 11:44






  • 1





    Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

    – MikeTheLiar
    Apr 25 at 15:25

















6















I am unable to completely uninstall the Zoom meeting app from my Mac running macOS Mojave.



I once installed the Zoom meeting app. Then I deleted it from Applications directory. Now, every-time I open a zoom meeting in Google Chrome, the Zoom app gets reinstalled automatically! Terrible...



So I investigated from where and how it has permission to reinstall and I found out they created a hidden folder .zoomus containing ZoomOpener.app and there is a ZoomUsPlugIn.plugin in ~/Library/Internet Plug-Ins directory.



Question: I have deleted the following 4 files:



  • zoom.us.app from /Applications directory.


  • zoomusInstaller.pkg from ~/Downloads directory


  • ZoomOpener.app from hidden .zoomus in home dir


  • ZoomUsPlugIn.plugin from ~/Library/Internet Plug-Ins directory. directory


But it still gets reinstalled. How can I completely uninstall it?



EDIT 2



the support now gave me this script to run: I ran it but it still gets installed again after opening a meeting... this is the worst app i have ever used...



official zoom support drive:
https://drive.google.com/drive/folders/1MP0cNLyJjzPLNrvNDCZv9hRuif091f0c



currently i run this script to uninstall, to no success



#! /bin/bash
echo Cleaning Zoom...
echo Cleaning Application Cached Files...
sudo rm -rf ~/Library/Application Support/zoom.us
echo Cleaning Application..

sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Applications/zoom.us.app
sudo kextunload -b zoom.us.ZoomAudioDevice
sudo rm -rf /System/Library/Extensions/ZoomAudioDevice.kext
&> /dev/null

echo Removed Application...



sudo rm -rf ~/Downloads/zoomusInstaller.pkg
sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Desktop/Zoom
sudo rm -rf ~/Library/Application Support/zoom.us
sudo rm -rf ~/Library/Caches/us.zoom.xos
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Logs/zoom.us
sudo rm -rf ~/Library/Logs/zoominstall.log
sudo rm -rf ~/Library/Preferences/ZoomChat.plist
sudo rm -rf ~/Library/Preferences/us.zoom.xos.plist
sudo rm -rf ~/Library/Saved Application State/us.zoom.xos.savedState
&> /dev/null

echo Other stuff...


and i kill the process:



ps -eaf | grep -i [z]oom


EDIT 3



i ran all scripts and killed the process, now one day later, I open another meeting via chrome and... again the installer runs. I am furious










share|improve this question
























  • Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

    – Nimesh Neema
    Apr 25 at 10:44











  • thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

    – Shlomo
    Apr 25 at 11:10











  • It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

    – Nimesh Neema
    Apr 25 at 11:38











  • no there is no extension for zoom there

    – Shlomo
    Apr 25 at 11:44






  • 1





    Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

    – MikeTheLiar
    Apr 25 at 15:25













6












6








6


1






I am unable to completely uninstall the Zoom meeting app from my Mac running macOS Mojave.



I once installed the Zoom meeting app. Then I deleted it from Applications directory. Now, every-time I open a zoom meeting in Google Chrome, the Zoom app gets reinstalled automatically! Terrible...



So I investigated from where and how it has permission to reinstall and I found out they created a hidden folder .zoomus containing ZoomOpener.app and there is a ZoomUsPlugIn.plugin in ~/Library/Internet Plug-Ins directory.



Question: I have deleted the following 4 files:



  • zoom.us.app from /Applications directory.


  • zoomusInstaller.pkg from ~/Downloads directory


  • ZoomOpener.app from hidden .zoomus in home dir


  • ZoomUsPlugIn.plugin from ~/Library/Internet Plug-Ins directory. directory


But it still gets reinstalled. How can I completely uninstall it?



EDIT 2



the support now gave me this script to run: I ran it but it still gets installed again after opening a meeting... this is the worst app i have ever used...



official zoom support drive:
https://drive.google.com/drive/folders/1MP0cNLyJjzPLNrvNDCZv9hRuif091f0c



currently i run this script to uninstall, to no success



#! /bin/bash
echo Cleaning Zoom...
echo Cleaning Application Cached Files...
sudo rm -rf ~/Library/Application Support/zoom.us
echo Cleaning Application..

sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Applications/zoom.us.app
sudo kextunload -b zoom.us.ZoomAudioDevice
sudo rm -rf /System/Library/Extensions/ZoomAudioDevice.kext
&> /dev/null

echo Removed Application...



sudo rm -rf ~/Downloads/zoomusInstaller.pkg
sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Desktop/Zoom
sudo rm -rf ~/Library/Application Support/zoom.us
sudo rm -rf ~/Library/Caches/us.zoom.xos
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Logs/zoom.us
sudo rm -rf ~/Library/Logs/zoominstall.log
sudo rm -rf ~/Library/Preferences/ZoomChat.plist
sudo rm -rf ~/Library/Preferences/us.zoom.xos.plist
sudo rm -rf ~/Library/Saved Application State/us.zoom.xos.savedState
&> /dev/null

echo Other stuff...


and i kill the process:



ps -eaf | grep -i [z]oom


EDIT 3



i ran all scripts and killed the process, now one day later, I open another meeting via chrome and... again the installer runs. I am furious










share|improve this question
















I am unable to completely uninstall the Zoom meeting app from my Mac running macOS Mojave.



I once installed the Zoom meeting app. Then I deleted it from Applications directory. Now, every-time I open a zoom meeting in Google Chrome, the Zoom app gets reinstalled automatically! Terrible...



So I investigated from where and how it has permission to reinstall and I found out they created a hidden folder .zoomus containing ZoomOpener.app and there is a ZoomUsPlugIn.plugin in ~/Library/Internet Plug-Ins directory.



Question: I have deleted the following 4 files:



  • zoom.us.app from /Applications directory.


  • zoomusInstaller.pkg from ~/Downloads directory


  • ZoomOpener.app from hidden .zoomus in home dir


  • ZoomUsPlugIn.plugin from ~/Library/Internet Plug-Ins directory. directory


But it still gets reinstalled. How can I completely uninstall it?



EDIT 2



the support now gave me this script to run: I ran it but it still gets installed again after opening a meeting... this is the worst app i have ever used...



official zoom support drive:
https://drive.google.com/drive/folders/1MP0cNLyJjzPLNrvNDCZv9hRuif091f0c



currently i run this script to uninstall, to no success



#! /bin/bash
echo Cleaning Zoom...
echo Cleaning Application Cached Files...
sudo rm -rf ~/Library/Application Support/zoom.us
echo Cleaning Application..

sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Applications/zoom.us.app
sudo kextunload -b zoom.us.ZoomAudioDevice
sudo rm -rf /System/Library/Extensions/ZoomAudioDevice.kext
&> /dev/null

echo Removed Application...



sudo rm -rf ~/Downloads/zoomusInstaller.pkg
sudo rm -rf /Applications/zoom.us.app
sudo rm -rf ~/Desktop/Zoom
sudo rm -rf ~/Library/Application Support/zoom.us
sudo rm -rf ~/Library/Caches/us.zoom.xos
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
sudo rm -rf ~/Library/Logs/zoom.us
sudo rm -rf ~/Library/Logs/zoominstall.log
sudo rm -rf ~/Library/Preferences/ZoomChat.plist
sudo rm -rf ~/Library/Preferences/us.zoom.xos.plist
sudo rm -rf ~/Library/Saved Application State/us.zoom.xos.savedState
&> /dev/null

echo Other stuff...


and i kill the process:



ps -eaf | grep -i [z]oom


EDIT 3



i ran all scripts and killed the process, now one day later, I open another meeting via chrome and... again the installer runs. I am furious







macos applications uninstall






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 2 days ago







Shlomo

















asked Apr 25 at 10:24









ShlomoShlomo

1366




1366












  • Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

    – Nimesh Neema
    Apr 25 at 10:44











  • thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

    – Shlomo
    Apr 25 at 11:10











  • It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

    – Nimesh Neema
    Apr 25 at 11:38











  • no there is no extension for zoom there

    – Shlomo
    Apr 25 at 11:44






  • 1





    Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

    – MikeTheLiar
    Apr 25 at 15:25

















  • Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

    – Nimesh Neema
    Apr 25 at 10:44











  • thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

    – Shlomo
    Apr 25 at 11:10











  • It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

    – Nimesh Neema
    Apr 25 at 11:38











  • no there is no extension for zoom there

    – Shlomo
    Apr 25 at 11:44






  • 1





    Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

    – MikeTheLiar
    Apr 25 at 15:25
















Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

– Nimesh Neema
Apr 25 at 10:44





Consider using AppCleaner to find all the files associated with Zoom meeting app and remove it. See it that works.

– Nimesh Neema
Apr 25 at 10:44













thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

– Shlomo
Apr 25 at 11:10





thanks I tried with Appcleaner but it is still there after uninstalling. It is horrible. I dont understand what gives the permission. is it the chrome plugin or is something hidden on my mac?

– Shlomo
Apr 25 at 11:10













It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

– Nimesh Neema
Apr 25 at 11:38





It's possible that you have Google Chrome extension installed. Try uninstalling More tools → Extensions in Google Chrome.

– Nimesh Neema
Apr 25 at 11:38













no there is no extension for zoom there

– Shlomo
Apr 25 at 11:44





no there is no extension for zoom there

– Shlomo
Apr 25 at 11:44




1




1





Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

– MikeTheLiar
Apr 25 at 15:25





Wait....user support sent you a bash script to execute to uninstall their program? Holy Red Flag, Batman.

– MikeTheLiar
Apr 25 at 15:25










3 Answers
3






active

oldest

votes


















4














Idea #1 - clearing out files



I noticed even after clearing out all the files that matched my find queries.



find all files

$ find . -type f |&grep -iE "zoom|zoom.us"


find all directories

$ find . -type d |&grep -iE "zoom|zoom.us"


You can look at this output to figure out files to delete. This removed most of the Zoom.us cruft:



$ rm -fr ~/Library/Application Support/zoom.us 
~/Library/Logs/zoom.us Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
~/.zoomus/
~/Library/Logs/zoom*
~/Library/Caches/us.zoom.*


Idea #2 - kill the zoom process



Finally I noticed that there was a Zoom.us app still running:



$ ps -eaf | grep -i [z]oom
502 42920 1 0 7:49AM ?? 0:00.77 /Users/smingolelli/.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener


If I killed this app the behavior stops.



$ kill 42920


Idea #3 - Follow advice regarding Zoom Launcher Plugin



I do not have this plugin installed and have followed my advice from idea #1 & #2. When I access the "Join Test Meeting" link in Chrome I'm greeted with this page:



ss1



The bit that I find interesting on that page is this blurb:




Please click Open zoom.us if you see the system dialog.




If you search for that phrase on Google you'll end up on this page titled: Zoom Launcher Plugin.




Zoom Launcher via Launch Application



If you are using Google Chrome, Mozilla Firefox, or Apple Safari to
join or host a meeting, you will see a dialog box to launch the Zoom
application. You can click on the Remember my choice and then Launch
Application.




If you look through this page they show how to repair their browser plugin, I suspect you may still have some portion of this running as well, or at least some preferences. You can try following their directions to deal with "issues" related to their plugin. Here's Chrome's but all the popular browsers appear to have this plugin/extension available.




Issues with Zoom launcher plug-in:



On some occasions where the plugins may not be activated, disabled or
may not be correctly installed, or installed correctly but failed to
run. There are several things you can do to fix it: Check if the Zoom
launcher plugin is enabled (re-enable if it was disabled)



Google Chrome:

  1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.


  2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.


  3. More details on Chrome Plugins




References



  • Test link for Zoom.us meeting





share|improve this answer




















  • 3





    That's some nefarious s/w right there.

    – slm
    Apr 25 at 12:31











  • but its weird as i restarted/logged out. shouldnt that kill the process too

    – Shlomo
    Apr 25 at 12:31






  • 1





    @Shlomo - there may still be a lingering bit that starts this upon login/boot.

    – slm
    Apr 25 at 12:37






  • 1





    @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

    – Kevin
    Apr 25 at 17:43






  • 1





    So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

    – Harper
    Apr 25 at 18:09


















1














Following is a list of files removed when uninstalling Zoom meeting client installed via Homebrew:



/Applications/zoom.us.app
~/Desktop/Zoom
~/Library/Application Support/zoom.us
~/Library/Caches/us.zoom.xos
~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
~/Library/Logs/zoom.us
~/Library/Logs/zoominstall.log
~/Library/Preferences/ZoomChat.plist
~/Library/Preferences/us.zoom.xos.plist
~/Library/Saved Application State/us.zoom.xos.savedState


You can try to go through the mentioned directories and delete the files present to see if that resolves your issue.






share|improve this answer























  • i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

    – Shlomo
    Apr 25 at 12:19











  • @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

    – Nimesh Neema
    Apr 25 at 12:20











  • i dont want to uninstall chrome

    – Shlomo
    Apr 25 at 12:21











  • Confirmed I removed all the above and it still re-installs w/o prompts.

    – slm
    Apr 25 at 12:22











  • @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

    – Nimesh Neema
    Apr 25 at 12:23


















0














Did you try contacting Zoom. I am pretty sure that this is an approach that they adopt so that they don't lose the users.



The same happened with me with Chrome. I had to format my Mac. I never installed Chrome again.






share|improve this answer






























    3 Answers
    3






    active

    oldest

    votes








    3 Answers
    3






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    4














    Idea #1 - clearing out files



    I noticed even after clearing out all the files that matched my find queries.



    find all files

    $ find . -type f |&grep -iE "zoom|zoom.us"


    find all directories

    $ find . -type d |&grep -iE "zoom|zoom.us"


    You can look at this output to figure out files to delete. This removed most of the Zoom.us cruft:



    $ rm -fr ~/Library/Application Support/zoom.us 
    ~/Library/Logs/zoom.us Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/.zoomus/
    ~/Library/Logs/zoom*
    ~/Library/Caches/us.zoom.*


    Idea #2 - kill the zoom process



    Finally I noticed that there was a Zoom.us app still running:



    $ ps -eaf | grep -i [z]oom
    502 42920 1 0 7:49AM ?? 0:00.77 /Users/smingolelli/.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener


    If I killed this app the behavior stops.



    $ kill 42920


    Idea #3 - Follow advice regarding Zoom Launcher Plugin



    I do not have this plugin installed and have followed my advice from idea #1 & #2. When I access the "Join Test Meeting" link in Chrome I'm greeted with this page:



    ss1



    The bit that I find interesting on that page is this blurb:




    Please click Open zoom.us if you see the system dialog.




    If you search for that phrase on Google you'll end up on this page titled: Zoom Launcher Plugin.




    Zoom Launcher via Launch Application



    If you are using Google Chrome, Mozilla Firefox, or Apple Safari to
    join or host a meeting, you will see a dialog box to launch the Zoom
    application. You can click on the Remember my choice and then Launch
    Application.




    If you look through this page they show how to repair their browser plugin, I suspect you may still have some portion of this running as well, or at least some preferences. You can try following their directions to deal with "issues" related to their plugin. Here's Chrome's but all the popular browsers appear to have this plugin/extension available.




    Issues with Zoom launcher plug-in:



    On some occasions where the plugins may not be activated, disabled or
    may not be correctly installed, or installed correctly but failed to
    run. There are several things you can do to fix it: Check if the Zoom
    launcher plugin is enabled (re-enable if it was disabled)



    Google Chrome:

    1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.


    2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.


    3. More details on Chrome Plugins




    References



    • Test link for Zoom.us meeting





    share|improve this answer




















    • 3





      That's some nefarious s/w right there.

      – slm
      Apr 25 at 12:31











    • but its weird as i restarted/logged out. shouldnt that kill the process too

      – Shlomo
      Apr 25 at 12:31






    • 1





      @Shlomo - there may still be a lingering bit that starts this upon login/boot.

      – slm
      Apr 25 at 12:37






    • 1





      @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

      – Kevin
      Apr 25 at 17:43






    • 1





      So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

      – Harper
      Apr 25 at 18:09















    4














    Idea #1 - clearing out files



    I noticed even after clearing out all the files that matched my find queries.



    find all files

    $ find . -type f |&grep -iE "zoom|zoom.us"


    find all directories

    $ find . -type d |&grep -iE "zoom|zoom.us"


    You can look at this output to figure out files to delete. This removed most of the Zoom.us cruft:



    $ rm -fr ~/Library/Application Support/zoom.us 
    ~/Library/Logs/zoom.us Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/.zoomus/
    ~/Library/Logs/zoom*
    ~/Library/Caches/us.zoom.*


    Idea #2 - kill the zoom process



    Finally I noticed that there was a Zoom.us app still running:



    $ ps -eaf | grep -i [z]oom
    502 42920 1 0 7:49AM ?? 0:00.77 /Users/smingolelli/.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener


    If I killed this app the behavior stops.



    $ kill 42920


    Idea #3 - Follow advice regarding Zoom Launcher Plugin



    I do not have this plugin installed and have followed my advice from idea #1 & #2. When I access the "Join Test Meeting" link in Chrome I'm greeted with this page:



    ss1



    The bit that I find interesting on that page is this blurb:




    Please click Open zoom.us if you see the system dialog.




    If you search for that phrase on Google you'll end up on this page titled: Zoom Launcher Plugin.




    Zoom Launcher via Launch Application



    If you are using Google Chrome, Mozilla Firefox, or Apple Safari to
    join or host a meeting, you will see a dialog box to launch the Zoom
    application. You can click on the Remember my choice and then Launch
    Application.




    If you look through this page they show how to repair their browser plugin, I suspect you may still have some portion of this running as well, or at least some preferences. You can try following their directions to deal with "issues" related to their plugin. Here's Chrome's but all the popular browsers appear to have this plugin/extension available.




    Issues with Zoom launcher plug-in:



    On some occasions where the plugins may not be activated, disabled or
    may not be correctly installed, or installed correctly but failed to
    run. There are several things you can do to fix it: Check if the Zoom
    launcher plugin is enabled (re-enable if it was disabled)



    Google Chrome:

    1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.


    2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.


    3. More details on Chrome Plugins




    References



    • Test link for Zoom.us meeting





    share|improve this answer




















    • 3





      That's some nefarious s/w right there.

      – slm
      Apr 25 at 12:31











    • but its weird as i restarted/logged out. shouldnt that kill the process too

      – Shlomo
      Apr 25 at 12:31






    • 1





      @Shlomo - there may still be a lingering bit that starts this upon login/boot.

      – slm
      Apr 25 at 12:37






    • 1





      @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

      – Kevin
      Apr 25 at 17:43






    • 1





      So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

      – Harper
      Apr 25 at 18:09













    4












    4








    4







    Idea #1 - clearing out files



    I noticed even after clearing out all the files that matched my find queries.



    find all files

    $ find . -type f |&grep -iE "zoom|zoom.us"


    find all directories

    $ find . -type d |&grep -iE "zoom|zoom.us"


    You can look at this output to figure out files to delete. This removed most of the Zoom.us cruft:



    $ rm -fr ~/Library/Application Support/zoom.us 
    ~/Library/Logs/zoom.us Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/.zoomus/
    ~/Library/Logs/zoom*
    ~/Library/Caches/us.zoom.*


    Idea #2 - kill the zoom process



    Finally I noticed that there was a Zoom.us app still running:



    $ ps -eaf | grep -i [z]oom
    502 42920 1 0 7:49AM ?? 0:00.77 /Users/smingolelli/.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener


    If I killed this app the behavior stops.



    $ kill 42920


    Idea #3 - Follow advice regarding Zoom Launcher Plugin



    I do not have this plugin installed and have followed my advice from idea #1 & #2. When I access the "Join Test Meeting" link in Chrome I'm greeted with this page:



    ss1



    The bit that I find interesting on that page is this blurb:




    Please click Open zoom.us if you see the system dialog.




    If you search for that phrase on Google you'll end up on this page titled: Zoom Launcher Plugin.




    Zoom Launcher via Launch Application



    If you are using Google Chrome, Mozilla Firefox, or Apple Safari to
    join or host a meeting, you will see a dialog box to launch the Zoom
    application. You can click on the Remember my choice and then Launch
    Application.




    If you look through this page they show how to repair their browser plugin, I suspect you may still have some portion of this running as well, or at least some preferences. You can try following their directions to deal with "issues" related to their plugin. Here's Chrome's but all the popular browsers appear to have this plugin/extension available.




    Issues with Zoom launcher plug-in:



    On some occasions where the plugins may not be activated, disabled or
    may not be correctly installed, or installed correctly but failed to
    run. There are several things you can do to fix it: Check if the Zoom
    launcher plugin is enabled (re-enable if it was disabled)



    Google Chrome:

    1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.


    2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.


    3. More details on Chrome Plugins




    References



    • Test link for Zoom.us meeting





    share|improve this answer















    Idea #1 - clearing out files



    I noticed even after clearing out all the files that matched my find queries.



    find all files

    $ find . -type f |&grep -iE "zoom|zoom.us"


    find all directories

    $ find . -type d |&grep -iE "zoom|zoom.us"


    You can look at this output to figure out files to delete. This removed most of the Zoom.us cruft:



    $ rm -fr ~/Library/Application Support/zoom.us 
    ~/Library/Logs/zoom.us Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/.zoomus/
    ~/Library/Logs/zoom*
    ~/Library/Caches/us.zoom.*


    Idea #2 - kill the zoom process



    Finally I noticed that there was a Zoom.us app still running:



    $ ps -eaf | grep -i [z]oom
    502 42920 1 0 7:49AM ?? 0:00.77 /Users/smingolelli/.zoomus/ZoomOpener.app/Contents/MacOS/ZoomOpener


    If I killed this app the behavior stops.



    $ kill 42920


    Idea #3 - Follow advice regarding Zoom Launcher Plugin



    I do not have this plugin installed and have followed my advice from idea #1 & #2. When I access the "Join Test Meeting" link in Chrome I'm greeted with this page:



    ss1



    The bit that I find interesting on that page is this blurb:




    Please click Open zoom.us if you see the system dialog.




    If you search for that phrase on Google you'll end up on this page titled: Zoom Launcher Plugin.




    Zoom Launcher via Launch Application



    If you are using Google Chrome, Mozilla Firefox, or Apple Safari to
    join or host a meeting, you will see a dialog box to launch the Zoom
    application. You can click on the Remember my choice and then Launch
    Application.




    If you look through this page they show how to repair their browser plugin, I suspect you may still have some portion of this running as well, or at least some preferences. You can try following their directions to deal with "issues" related to their plugin. Here's Chrome's but all the popular browsers appear to have this plugin/extension available.




    Issues with Zoom launcher plug-in:



    On some occasions where the plugins may not be activated, disabled or
    may not be correctly installed, or installed correctly but failed to
    run. There are several things you can do to fix it: Check if the Zoom
    launcher plugin is enabled (re-enable if it was disabled)



    Google Chrome:

    1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.


    2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.


    3. More details on Chrome Plugins




    References



    • Test link for Zoom.us meeting






    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited 2 days ago

























    answered Apr 25 at 12:27









    slmslm

    1,958920




    1,958920







    • 3





      That's some nefarious s/w right there.

      – slm
      Apr 25 at 12:31











    • but its weird as i restarted/logged out. shouldnt that kill the process too

      – Shlomo
      Apr 25 at 12:31






    • 1





      @Shlomo - there may still be a lingering bit that starts this upon login/boot.

      – slm
      Apr 25 at 12:37






    • 1





      @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

      – Kevin
      Apr 25 at 17:43






    • 1





      So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

      – Harper
      Apr 25 at 18:09












    • 3





      That's some nefarious s/w right there.

      – slm
      Apr 25 at 12:31











    • but its weird as i restarted/logged out. shouldnt that kill the process too

      – Shlomo
      Apr 25 at 12:31






    • 1





      @Shlomo - there may still be a lingering bit that starts this upon login/boot.

      – slm
      Apr 25 at 12:37






    • 1





      @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

      – Kevin
      Apr 25 at 17:43






    • 1





      So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

      – Harper
      Apr 25 at 18:09







    3




    3





    That's some nefarious s/w right there.

    – slm
    Apr 25 at 12:31





    That's some nefarious s/w right there.

    – slm
    Apr 25 at 12:31













    but its weird as i restarted/logged out. shouldnt that kill the process too

    – Shlomo
    Apr 25 at 12:31





    but its weird as i restarted/logged out. shouldnt that kill the process too

    – Shlomo
    Apr 25 at 12:31




    1




    1





    @Shlomo - there may still be a lingering bit that starts this upon login/boot.

    – slm
    Apr 25 at 12:37





    @Shlomo - there may still be a lingering bit that starts this upon login/boot.

    – slm
    Apr 25 at 12:37




    1




    1





    @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

    – Kevin
    Apr 25 at 17:43





    @Shlomo check /Library/LaunchAgents and /Library/LaunchDaemons

    – Kevin
    Apr 25 at 17:43




    1




    1





    So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

    – Harper
    Apr 25 at 18:09





    So they hide a folder by starting it with dot, and also use "zoomus" instead of zoom.us. I note this folder is not in the factory proscribed list of directories to delete.

    – Harper
    Apr 25 at 18:09













    1














    Following is a list of files removed when uninstalling Zoom meeting client installed via Homebrew:



    /Applications/zoom.us.app
    ~/Desktop/Zoom
    ~/Library/Application Support/zoom.us
    ~/Library/Caches/us.zoom.xos
    ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/Library/Logs/zoom.us
    ~/Library/Logs/zoominstall.log
    ~/Library/Preferences/ZoomChat.plist
    ~/Library/Preferences/us.zoom.xos.plist
    ~/Library/Saved Application State/us.zoom.xos.savedState


    You can try to go through the mentioned directories and delete the files present to see if that resolves your issue.






    share|improve this answer























    • i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

      – Shlomo
      Apr 25 at 12:19











    • @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

      – Nimesh Neema
      Apr 25 at 12:20











    • i dont want to uninstall chrome

      – Shlomo
      Apr 25 at 12:21











    • Confirmed I removed all the above and it still re-installs w/o prompts.

      – slm
      Apr 25 at 12:22











    • @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

      – Nimesh Neema
      Apr 25 at 12:23















    1














    Following is a list of files removed when uninstalling Zoom meeting client installed via Homebrew:



    /Applications/zoom.us.app
    ~/Desktop/Zoom
    ~/Library/Application Support/zoom.us
    ~/Library/Caches/us.zoom.xos
    ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/Library/Logs/zoom.us
    ~/Library/Logs/zoominstall.log
    ~/Library/Preferences/ZoomChat.plist
    ~/Library/Preferences/us.zoom.xos.plist
    ~/Library/Saved Application State/us.zoom.xos.savedState


    You can try to go through the mentioned directories and delete the files present to see if that resolves your issue.






    share|improve this answer























    • i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

      – Shlomo
      Apr 25 at 12:19











    • @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

      – Nimesh Neema
      Apr 25 at 12:20











    • i dont want to uninstall chrome

      – Shlomo
      Apr 25 at 12:21











    • Confirmed I removed all the above and it still re-installs w/o prompts.

      – slm
      Apr 25 at 12:22











    • @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

      – Nimesh Neema
      Apr 25 at 12:23













    1












    1








    1







    Following is a list of files removed when uninstalling Zoom meeting client installed via Homebrew:



    /Applications/zoom.us.app
    ~/Desktop/Zoom
    ~/Library/Application Support/zoom.us
    ~/Library/Caches/us.zoom.xos
    ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/Library/Logs/zoom.us
    ~/Library/Logs/zoominstall.log
    ~/Library/Preferences/ZoomChat.plist
    ~/Library/Preferences/us.zoom.xos.plist
    ~/Library/Saved Application State/us.zoom.xos.savedState


    You can try to go through the mentioned directories and delete the files present to see if that resolves your issue.






    share|improve this answer













    Following is a list of files removed when uninstalling Zoom meeting client installed via Homebrew:



    /Applications/zoom.us.app
    ~/Desktop/Zoom
    ~/Library/Application Support/zoom.us
    ~/Library/Caches/us.zoom.xos
    ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
    ~/Library/Logs/zoom.us
    ~/Library/Logs/zoominstall.log
    ~/Library/Preferences/ZoomChat.plist
    ~/Library/Preferences/us.zoom.xos.plist
    ~/Library/Saved Application State/us.zoom.xos.savedState


    You can try to go through the mentioned directories and delete the files present to see if that resolves your issue.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Apr 25 at 12:08









    Nimesh NeemaNimesh Neema

    18.1k74981




    18.1k74981












    • i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

      – Shlomo
      Apr 25 at 12:19











    • @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

      – Nimesh Neema
      Apr 25 at 12:20











    • i dont want to uninstall chrome

      – Shlomo
      Apr 25 at 12:21











    • Confirmed I removed all the above and it still re-installs w/o prompts.

      – slm
      Apr 25 at 12:22











    • @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

      – Nimesh Neema
      Apr 25 at 12:23

















    • i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

      – Shlomo
      Apr 25 at 12:19











    • @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

      – Nimesh Neema
      Apr 25 at 12:20











    • i dont want to uninstall chrome

      – Shlomo
      Apr 25 at 12:21











    • Confirmed I removed all the above and it still re-installs w/o prompts.

      – slm
      Apr 25 at 12:22











    • @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

      – Nimesh Neema
      Apr 25 at 12:23
















    i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

    – Shlomo
    Apr 25 at 12:19





    i ran these but it still gets reinstalled.... i also restarted my mac and restarted chrome after

    – Shlomo
    Apr 25 at 12:19













    @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

    – Nimesh Neema
    Apr 25 at 12:20





    @Shlomo Whew. How about using AppCleaner to uninstall Google Chrome and see if that fixes things? Make sure to backup any critical Chrome data such as bookmarks beforehand.

    – Nimesh Neema
    Apr 25 at 12:20













    i dont want to uninstall chrome

    – Shlomo
    Apr 25 at 12:21





    i dont want to uninstall chrome

    – Shlomo
    Apr 25 at 12:21













    Confirmed I removed all the above and it still re-installs w/o prompts.

    – slm
    Apr 25 at 12:22





    Confirmed I removed all the above and it still re-installs w/o prompts.

    – slm
    Apr 25 at 12:22













    @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

    – Nimesh Neema
    Apr 25 at 12:23





    @Shlomo That's reasonable. If I was in this situation, I'd attempt to contact Zoom support at this point.

    – Nimesh Neema
    Apr 25 at 12:23











    0














    Did you try contacting Zoom. I am pretty sure that this is an approach that they adopt so that they don't lose the users.



    The same happened with me with Chrome. I had to format my Mac. I never installed Chrome again.






    share|improve this answer



























      0














      Did you try contacting Zoom. I am pretty sure that this is an approach that they adopt so that they don't lose the users.



      The same happened with me with Chrome. I had to format my Mac. I never installed Chrome again.






      share|improve this answer

























        0












        0








        0







        Did you try contacting Zoom. I am pretty sure that this is an approach that they adopt so that they don't lose the users.



        The same happened with me with Chrome. I had to format my Mac. I never installed Chrome again.






        share|improve this answer













        Did you try contacting Zoom. I am pretty sure that this is an approach that they adopt so that they don't lose the users.



        The same happened with me with Chrome. I had to format my Mac. I never installed Chrome again.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 2 days ago









        williamtellwilliamtell

        3902




        3902













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