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Magento 2.1 Web Setup Wizard Frozen to remove an extension

Web Setup Wizard gives 401 after upgradeMagento 2.1 missing Web Setup Wizard linkMagento 2.1 Web setup wizard missing in backendMagento 2: why contributers can't use the Web Setup Wizard?Web Setup Wizard ErrorMagento 2: Install Extension over Web Setup Wizard errormagento2 Web Setup Wizard error Setup 401 Unauthorized AccessMagento 2.2.2 - Web setup wizard stuck on RollbackWeb Setup Wizard keeps saying 'update is already in progress'Magento 2.2.4 Web Setup Wizard blank page

0

I installed the application YOTPO. Then decided to remove it.
The system is now stuck at this screen. Therefore every time I go to SYSTEM > WEB SETUP WIZARD, it brings me to this screen and I can not get out...

THIS IS FROM THE CONSOLE BOX: Please Let me know if it is too much

[2017-03-15 19:02:04 UTC] Job "setup:cache:enable ["config layout
block_html collections reflection db_ddl eav customer_notification
full_page config_integration config_integration_api translate
config_webservice"]" has been successfully completed [2017-03-16
20:16:32 UTC] WARNING: There is a problem with backup files!
Performing rollback from these files may cause the Magento application
to be unstable [2017-03-16 20:16:32 UTC] Backup file does not exist
for "db" [2017-04-17 23:02:02 UTC] Job "rollback
"backup_file_name":"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz""
has been started [2017-04-17 23:02:02 UTC] Restoring archive from
"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz"
...

[2017-05-03 16:02:02 UTC] Update is already in progress. [2017-05-03
17:02:02 UTC] Update is already in progress. [2017-05-03 18:02:02 UTC]
Update is already in progress. [2017-05-03 19:02:02 UTC] Update is
already in progress.

magento-2.1 web-setup-wizard

share|improve this question

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Scroll down to the bottom of the console log and paste what it says.
  
  – Zefiryn
  May 3 '17 at 17:23
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Done but i remove some useless success notifications, otherwise it would not have fit.
  
  – TeamWorx
  May 3 '17 at 19:50
  
  

  
  
  
  

add a comment | 

0

I installed the application YOTPO. Then decided to remove it.
The system is now stuck at this screen. Therefore every time I go to SYSTEM > WEB SETUP WIZARD, it brings me to this screen and I can not get out...

THIS IS FROM THE CONSOLE BOX: Please Let me know if it is too much

[2017-03-15 19:02:04 UTC] Job "setup:cache:enable ["config layout
block_html collections reflection db_ddl eav customer_notification
full_page config_integration config_integration_api translate
config_webservice"]" has been successfully completed [2017-03-16
20:16:32 UTC] WARNING: There is a problem with backup files!
Performing rollback from these files may cause the Magento application
to be unstable [2017-03-16 20:16:32 UTC] Backup file does not exist
for "db" [2017-04-17 23:02:02 UTC] Job "rollback
"backup_file_name":"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz""
has been started [2017-04-17 23:02:02 UTC] Restoring archive from
"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz"
...

[2017-05-03 16:02:02 UTC] Update is already in progress. [2017-05-03
17:02:02 UTC] Update is already in progress. [2017-05-03 18:02:02 UTC]
Update is already in progress. [2017-05-03 19:02:02 UTC] Update is
already in progress.

magento-2.1 web-setup-wizard

share|improve this question

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Scroll down to the bottom of the console log and paste what it says.
  
  – Zefiryn
  May 3 '17 at 17:23
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Done but i remove some useless success notifications, otherwise it would not have fit.
  
  – TeamWorx
  May 3 '17 at 19:50
  
  

  
  
  
  

add a comment | 

I installed the application YOTPO. Then decided to remove it.
The system is now stuck at this screen. Therefore every time I go to SYSTEM > WEB SETUP WIZARD, it brings me to this screen and I can not get out...

THIS IS FROM THE CONSOLE BOX: Please Let me know if it is too much

[2017-03-15 19:02:04 UTC] Job "setup:cache:enable ["config layout
block_html collections reflection db_ddl eav customer_notification
full_page config_integration config_integration_api translate
config_webservice"]" has been successfully completed [2017-03-16
20:16:32 UTC] WARNING: There is a problem with backup files!
Performing rollback from these files may cause the Magento application
to be unstable [2017-03-16 20:16:32 UTC] Backup file does not exist
for "db" [2017-04-17 23:02:02 UTC] Job "rollback
"backup_file_name":"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz""
has been started [2017-04-17 23:02:02 UTC] Restoring archive from
"/home/tackworx/public_html/var/backups/1489555456_filesystem_code.tgz"
...

[2017-05-03 16:02:02 UTC] Update is already in progress. [2017-05-03
17:02:02 UTC] Update is already in progress. [2017-05-03 18:02:02 UTC]
Update is already in progress. [2017-05-03 19:02:02 UTC] Update is
already in progress.

magento-2.1 web-setup-wizard

share|improve this question

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

share|improve this question

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

share|improve this question

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

edited May 4 '17 at 5:22

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

asked May 3 '17 at 16:00

TeamWorxTeamWorx

111 bronze badge

3 Answers
3

active

oldest

votes

0

if the application is enabled first disable it using this following command.

Login to your SSH and go to your magento root installation folder then type on SSH

php bin/magento module:disable Yotpo_Yotpo

share|improve this answer

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  That module is not there, I ran the module:status command to see all modules, so it has been removed but screen is still frozen.
  
  – TeamWorx
  May 3 '17 at 18:38
  

  
  
  
  

add a comment | 

0

Solved the problem, remove the update_in_progress.flag file from the /var directory

share|improve this answer

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

add a comment | 

0

Try to remove all .files in /www/html/magento/var folder. I had same issue and I solved doing that:

sudo rm -rf .update_status.txt
sudo rm -rf .update_queue.json
sudo rm -rf .setup_cronjob_status
sudo rm -rf .type.json
sudo rm -rf .update_cronjob_status

share|improve this answer

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

add a comment | 

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0

if the application is enabled first disable it using this following command.

Login to your SSH and go to your magento root installation folder then type on SSH

php bin/magento module:disable Yotpo_Yotpo

share|improve this answer

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  That module is not there, I ran the module:status command to see all modules, so it has been removed but screen is still frozen.
  
  – TeamWorx
  May 3 '17 at 18:38
  

  
  
  
  

add a comment | 

0

if the application is enabled first disable it using this following command.

Login to your SSH and go to your magento root installation folder then type on SSH

php bin/magento module:disable Yotpo_Yotpo

share|improve this answer

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  That module is not there, I ran the module:status command to see all modules, so it has been removed but screen is still frozen.
  
  – TeamWorx
  May 3 '17 at 18:38
  

  
  
  
  

add a comment | 

if the application is enabled first disable it using this following command.

Login to your SSH and go to your magento root installation folder then type on SSH

php bin/magento module:disable Yotpo_Yotpo

share|improve this answer

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

php bin/magento module:disable Yotpo_Yotpo

share|improve this answer

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

edited May 4 '17 at 5:31

Teja Bhagavan Kollepara

2,99944 gold badges2020 silver badges5151 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

answered May 3 '17 at 17:10

Stanly StephenStanly Stephen

1844 bronze badges

0

Solved the problem, remove the update_in_progress.flag file from the /var directory

share|improve this answer

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

add a comment | 

0

Solved the problem, remove the update_in_progress.flag file from the /var directory

share|improve this answer

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

add a comment | 

Solved the problem, remove the update_in_progress.flag file from the /var directory

share|improve this answer

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

share|improve this answer

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

answered May 4 '17 at 21:57

TeamWorxTeamWorx

111 bronze badge

0

Try to remove all .files in /www/html/magento/var folder. I had same issue and I solved doing that:

sudo rm -rf .update_status.txt
sudo rm -rf .update_queue.json
sudo rm -rf .setup_cronjob_status
sudo rm -rf .type.json
sudo rm -rf .update_cronjob_status

share|improve this answer

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

add a comment | 

0

Try to remove all .files in /www/html/magento/var folder. I had same issue and I solved doing that:

sudo rm -rf .update_status.txt
sudo rm -rf .update_queue.json
sudo rm -rf .setup_cronjob_status
sudo rm -rf .type.json
sudo rm -rf .update_cronjob_status

share|improve this answer

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

add a comment | 

Try to remove all .files in /www/html/magento/var folder. I had same issue and I solved doing that:

sudo rm -rf .update_status.txt
sudo rm -rf .update_queue.json
sudo rm -rf .setup_cronjob_status
sudo rm -rf .type.json
sudo rm -rf .update_cronjob_status

share|improve this answer

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

sudo rm -rf .update_status.txt
sudo rm -rf .update_queue.json
sudo rm -rf .setup_cronjob_status
sudo rm -rf .type.json
sudo rm -rf .update_cronjob_status

share|improve this answer

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges

answered Aug 22 '17 at 14:47

Lucas D.A.W.Lucas D.A.W.

10677 bronze badges