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Magento 2.3.2 Product Image Missing after version updating from 2.2.1

Regenerate catalog cache images issuesImporting Product image in Magento 2Place holder image instead of thumbnail product image in magento 2.1.9Magento 2.2.2 product image not updatingProduct's Images' URLs are not same after migrating from Magento 1.9 to Magento 2.2Magento 2.3.0 product image cache resizing images to look very badMagento 2.3 Product image Urls 404Magento 2 product image is blankMagento 2.3 adds white stripes while resizing a product image for a frontend product listMagento 2.3.0 product image cache resizing images

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;

0

1

I have updated the Magento version to 2.3.2. After updating the Magento, the product images are not visible.

The product catalog images are coming from the old cache file directory.

I have done the following.

1. Remove pub/media/catalog/product/cache . (Removing this folder frees
   up space.)


2. Run bin/magento catalog:image:resize to generate a new image cache

Still, I'm facing the same issue.

magento2 product-images magento2.3.2 catalog-product

share|improve this question

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you checked pub/media is having correct permissions? Check your browser console to see for the images and check for the images in pub folder
  
  – Raj Mohan R
  Jul 9 at 7:50
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yeah. I have the images in pub folder with correct permission.
  
  – Rathna
  Jul 9 at 7:53
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  So what response are you getting in network tab ?
  
  – Raj Mohan R
  Jul 9 at 7:54
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I'm not getting any errors on console tab.
  
  – Rathna
  Jul 9 at 7:56
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Goto your admin flush catalog images cache and CSS/Js Cache. Once cleaning it flush magento cache. It would solve your problem unless you are using any third party caches/PWA
  
  – Raj Mohan R
  Jul 9 at 8:43
  

  
  
  
  

 | 
show 2 more comments

0

1

I have updated the Magento version to 2.3.2. After updating the Magento, the product images are not visible.

The product catalog images are coming from the old cache file directory.

I have done the following.

1. Remove pub/media/catalog/product/cache . (Removing this folder frees
   up space.)


2. Run bin/magento catalog:image:resize to generate a new image cache

Still, I'm facing the same issue.

magento2 product-images magento2.3.2 catalog-product

share|improve this question

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Have you checked pub/media is having correct permissions? Check your browser console to see for the images and check for the images in pub folder
  
  – Raj Mohan R
  Jul 9 at 7:50
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yeah. I have the images in pub folder with correct permission.
  
  – Rathna
  Jul 9 at 7:53
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  So what response are you getting in network tab ?
  
  – Raj Mohan R
  Jul 9 at 7:54
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I'm not getting any errors on console tab.
  
  – Rathna
  Jul 9 at 7:56
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  Goto your admin flush catalog images cache and CSS/Js Cache. Once cleaning it flush magento cache. It would solve your problem unless you are using any third party caches/PWA
  
  – Raj Mohan R
  Jul 9 at 8:43
  

  
  
  
  

 | 
show 2 more comments

I have updated the Magento version to 2.3.2. After updating the Magento, the product images are not visible.

The product catalog images are coming from the old cache file directory.

I have done the following.

1. Remove pub/media/catalog/product/cache . (Removing this folder frees
   up space.)


2. Run bin/magento catalog:image:resize to generate a new image cache

Still, I'm facing the same issue.

magento2 product-images magento2.3.2 catalog-product

share|improve this question

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

share|improve this question

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

share|improve this question

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

edited Jul 9 at 7:54

Raj Mohan R

1,61133 silver badges1313 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

asked Jul 9 at 7:25

RathnaRathna

581111 bronze badges

1 Answer
1

active

oldest

votes

1

A common issue is that Magento is looking for the pictures in the old cache files that are missing after the upgrade as the cache was cleared.

Try below actions:

1. A catalog reindex. Follow below article for reindex steps.

https://support.weltpixel.com/hc/en-us/articles/115000355673-How-to-reindex-your-Magento-2-store-from-admin-or-SSH-CLI

2. Re-generate the image catalog by using the command below via CLI:

php bin/magento catalog:images:resize

I hope this will help, Once you done please update me

share|improve this answer

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  When i'm running this command - php bin/magento catalog:images:resize File '/var/www/html/proj/pub/media/catalog/product/b/u/button_image_1.jpg' does not exist.
  
  – Rathna
  Jul 9 at 8:30
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  So, I have manually adding the missing images. Those images are deleted products. I dont know, why its showing error on removed product images.
  
  – Rathna
  Jul 9 at 10:13
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Becz,Deleted product images are still referenced in the following table. catalog_product_entity_media_gallery, catalog_product_entity_media_gallery_value, catalog_product_entity_media_gallery-value_to_entity.
  
  – Rathna
  Jul 11 at 8:25
  
  

  
  
  
  

add a comment | 

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1

A common issue is that Magento is looking for the pictures in the old cache files that are missing after the upgrade as the cache was cleared.

Try below actions:

1. A catalog reindex. Follow below article for reindex steps.

https://support.weltpixel.com/hc/en-us/articles/115000355673-How-to-reindex-your-Magento-2-store-from-admin-or-SSH-CLI

2. Re-generate the image catalog by using the command below via CLI:

php bin/magento catalog:images:resize

I hope this will help, Once you done please update me

share|improve this answer

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  When i'm running this command - php bin/magento catalog:images:resize File '/var/www/html/proj/pub/media/catalog/product/b/u/button_image_1.jpg' does not exist.
  
  – Rathna
  Jul 9 at 8:30
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  So, I have manually adding the missing images. Those images are deleted products. I dont know, why its showing error on removed product images.
  
  – Rathna
  Jul 9 at 10:13
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Becz,Deleted product images are still referenced in the following table. catalog_product_entity_media_gallery, catalog_product_entity_media_gallery_value, catalog_product_entity_media_gallery-value_to_entity.
  
  – Rathna
  Jul 11 at 8:25
  
  

  
  
  
  

add a comment | 

1

A common issue is that Magento is looking for the pictures in the old cache files that are missing after the upgrade as the cache was cleared.

Try below actions:

1. A catalog reindex. Follow below article for reindex steps.

https://support.weltpixel.com/hc/en-us/articles/115000355673-How-to-reindex-your-Magento-2-store-from-admin-or-SSH-CLI

2. Re-generate the image catalog by using the command below via CLI:

php bin/magento catalog:images:resize

I hope this will help, Once you done please update me

share|improve this answer

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  When i'm running this command - php bin/magento catalog:images:resize File '/var/www/html/proj/pub/media/catalog/product/b/u/button_image_1.jpg' does not exist.
  
  – Rathna
  Jul 9 at 8:30
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  So, I have manually adding the missing images. Those images are deleted products. I dont know, why its showing error on removed product images.
  
  – Rathna
  Jul 9 at 10:13
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Becz,Deleted product images are still referenced in the following table. catalog_product_entity_media_gallery, catalog_product_entity_media_gallery_value, catalog_product_entity_media_gallery-value_to_entity.
  
  – Rathna
  Jul 11 at 8:25
  
  

  
  
  
  

add a comment | 

A common issue is that Magento is looking for the pictures in the old cache files that are missing after the upgrade as the cache was cleared.

Try below actions:

1. A catalog reindex. Follow below article for reindex steps.

https://support.weltpixel.com/hc/en-us/articles/115000355673-How-to-reindex-your-Magento-2-store-from-admin-or-SSH-CLI

2. Re-generate the image catalog by using the command below via CLI:

php bin/magento catalog:images:resize

I hope this will help, Once you done please update me

share|improve this answer

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

share|improve this answer

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges

answered Jul 9 at 7:54

Muhammad HashamMuhammad Hasham

5,5391010 gold badges3131 silver badges8080 bronze badges