Magento 1.9.2.4 randomly (seemingly) doubling product quantities The 2019 Stack Overflow Developer Survey Results Are InAdd new column in sales order grid table in admin magentoMultiple Items but want one SKU for all Item which fall under same categoryMagento duplicate the product getting innodb lock timeout errorMagento reorder misbehaveMagento error in backend when i enter the categories pageMagento Frontend shows X items in one category, but most are not visible!Editing Order instead of creating a new Order1.9 - Not all products showing on frontendRandom missing product name in random ordersApply discount on cart
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Magento 1.9.2.4 randomly (seemingly) doubling product quantities
The 2019 Stack Overflow Developer Survey Results Are InAdd new column in sales order grid table in admin magentoMultiple Items but want one SKU for all Item which fall under same categoryMagento duplicate the product getting innodb lock timeout errorMagento reorder misbehaveMagento error in backend when i enter the categories pageMagento Frontend shows X items in one category, but most are not visible!Editing Order instead of creating a new Order1.9 - Not all products showing on frontendRandom missing product name in random ordersApply discount on cart
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;
So for some reason magento is randomly doubling some items.
Some times its one item, sometimes its all of them. If we reorder from the admin, it then shows the correct quantity (in this case, 24), but the customer actually ordered and wanted 12. Any ideas where to start?
magento-1.9
edited yesterday
Muhammad Anas
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
add a comment |
So for some reason magento is randomly doubling some items.
Some times its one item, sometimes its all of them. If we reorder from the admin, it then shows the correct quantity (in this case, 24), but the customer actually ordered and wanted 12. Any ideas where to start?
magento-1.9
edited yesterday
Muhammad Anas
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
add a comment |
So for some reason magento is randomly doubling some items.
Some times its one item, sometimes its all of them. If we reorder from the admin, it then shows the correct quantity (in this case, 24), but the customer actually ordered and wanted 12. Any ideas where to start?
magento-1.9
edited yesterday
Muhammad Anas
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
So for some reason magento is randomly doubling some items.
Some times its one item, sometimes its all of them. If we reorder from the admin, it then shows the correct quantity (in this case, 24), but the customer actually ordered and wanted 12. Any ideas where to start?
magento-1.9
magento-1.9
edited yesterday
Muhammad Anas
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
edited yesterday
Muhammad Anas
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
edited yesterday
Muhammad Anas
550317
edited yesterday
Muhammad Anas
550317
edited yesterday
Muhammad Anas
550317
550317
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
asked May 9 '17 at 17:18
Brian ChaneyBrian Chaney
1
1
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
We had the similar problem - some orders were with doubled total i.e. a customer ordered 10 items but was charged for 20.
Might not be exactly your problem but at least you can start with it.
In our case our custom checkout extension was adding more than 2 addresses to a quote.
We fixed it in app/code/core/Mage/Checkout/Model/Cart.php function init() around line 145 add this code:
if (count($addresses) > 2)
for($i = 2; $i < count($addresses); $i++)
$address = $addresses[$i];
$address->isDeleted(true);
Watch for duplicate address and remove it if needed.
Of course copy app/code/core/Mage/Checkout/Model/Cart.php to app/code/local/Mage/Checkout/Model/Cart.php to follow Magento best practices.
To see what quotes have more than two addresses assigned to it you can run this SQL query:
select quote_id from sales_flat_quote_address group by quote_id having count(address_id) > 2;
If output is non empty you have people now in your site having double checkout sums.
Go through every quote and delete unneeded addresses keeping only two per quote: one shipping and one billing.
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
add a comment |
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1 Answer
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votes
We had the similar problem - some orders were with doubled total i.e. a customer ordered 10 items but was charged for 20.
Might not be exactly your problem but at least you can start with it.
In our case our custom checkout extension was adding more than 2 addresses to a quote.
We fixed it in app/code/core/Mage/Checkout/Model/Cart.php function init() around line 145 add this code:
if (count($addresses) > 2)
for($i = 2; $i < count($addresses); $i++)
$address = $addresses[$i];
$address->isDeleted(true);
Watch for duplicate address and remove it if needed.
Of course copy app/code/core/Mage/Checkout/Model/Cart.php to app/code/local/Mage/Checkout/Model/Cart.php to follow Magento best practices.
To see what quotes have more than two addresses assigned to it you can run this SQL query:
select quote_id from sales_flat_quote_address group by quote_id having count(address_id) > 2;
If output is non empty you have people now in your site having double checkout sums.
Go through every quote and delete unneeded addresses keeping only two per quote: one shipping and one billing.
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
add a comment |
We had the similar problem - some orders were with doubled total i.e. a customer ordered 10 items but was charged for 20.
Might not be exactly your problem but at least you can start with it.
In our case our custom checkout extension was adding more than 2 addresses to a quote.
We fixed it in app/code/core/Mage/Checkout/Model/Cart.php function init() around line 145 add this code:
if (count($addresses) > 2)
for($i = 2; $i < count($addresses); $i++)
$address = $addresses[$i];
$address->isDeleted(true);
Watch for duplicate address and remove it if needed.
Of course copy app/code/core/Mage/Checkout/Model/Cart.php to app/code/local/Mage/Checkout/Model/Cart.php to follow Magento best practices.
To see what quotes have more than two addresses assigned to it you can run this SQL query:
select quote_id from sales_flat_quote_address group by quote_id having count(address_id) > 2;
If output is non empty you have people now in your site having double checkout sums.
Go through every quote and delete unneeded addresses keeping only two per quote: one shipping and one billing.
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
add a comment |
We had the similar problem - some orders were with doubled total i.e. a customer ordered 10 items but was charged for 20.
Might not be exactly your problem but at least you can start with it.
In our case our custom checkout extension was adding more than 2 addresses to a quote.
We fixed it in app/code/core/Mage/Checkout/Model/Cart.php function init() around line 145 add this code:
if (count($addresses) > 2)
for($i = 2; $i < count($addresses); $i++)
$address = $addresses[$i];
$address->isDeleted(true);
Watch for duplicate address and remove it if needed.
Of course copy app/code/core/Mage/Checkout/Model/Cart.php to app/code/local/Mage/Checkout/Model/Cart.php to follow Magento best practices.
To see what quotes have more than two addresses assigned to it you can run this SQL query:
select quote_id from sales_flat_quote_address group by quote_id having count(address_id) > 2;
If output is non empty you have people now in your site having double checkout sums.
Go through every quote and delete unneeded addresses keeping only two per quote: one shipping and one billing.
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
We had the similar problem - some orders were with doubled total i.e. a customer ordered 10 items but was charged for 20.
Might not be exactly your problem but at least you can start with it.
In our case our custom checkout extension was adding more than 2 addresses to a quote.
We fixed it in app/code/core/Mage/Checkout/Model/Cart.php function init() around line 145 add this code:
if (count($addresses) > 2)
for($i = 2; $i < count($addresses); $i++)
$address = $addresses[$i];
$address->isDeleted(true);
Watch for duplicate address and remove it if needed.
Of course copy app/code/core/Mage/Checkout/Model/Cart.php to app/code/local/Mage/Checkout/Model/Cart.php to follow Magento best practices.
To see what quotes have more than two addresses assigned to it you can run this SQL query:
select quote_id from sales_flat_quote_address group by quote_id having count(address_id) > 2;
If output is non empty you have people now in your site having double checkout sums.
Go through every quote and delete unneeded addresses keeping only two per quote: one shipping and one billing.
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
edited May 9 '17 at 18:19
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
answered May 9 '17 at 17:55
Konstantin GerasimovKonstantin Gerasimov
3,505830
3,505830
add a comment |
add a comment |
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