Magento 2.3 Customer Account Create 404 errors with FPC enabledMagento 2.3 - homepage redirect to 404 page not foundMagento 2 Server Side Compilation and Grunt Result in 404 Errors in Developer ModeHow does Magento determine the route / getting 404 behind proxyHow do I fix this error- Element 'reference': This element is not expectedMagento 2.2.3 :: ProductCollection Filtering does not work when FPC is enabledThe magento enterprise store customer detail page is not responding and getting freezedStatic Content 404 with Magento 2 and NginxMagento 2.3 account create link is brokenDate of birth is required when creating account in success page for Magento 2.1Magento 2.3 : Serving site from pub, now images get 404Magento 2.3: Customer ID from Session Returning NULL with Cache Enabled

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Magento 2.3 Customer Account Create 404 errors with FPC enabled


Magento 2.3 - homepage redirect to 404 page not foundMagento 2 Server Side Compilation and Grunt Result in 404 Errors in Developer ModeHow does Magento determine the route / getting 404 behind proxyHow do I fix this error- Element 'reference': This element is not expectedMagento 2.2.3 :: ProductCollection Filtering does not work when FPC is enabledThe magento enterprise store customer detail page is not responding and getting freezedStatic Content 404 with Magento 2 and NginxMagento 2.3 account create link is brokenDate of birth is required when creating account in success page for Magento 2.1Magento 2.3 : Serving site from pub, now images get 404Magento 2.3: Customer ID from Session Returning NULL with Cache Enabled













1















Customer account link broken after crawl. Run site check in woorank.com. Customer account create link will throw 404 error. Works fine when FPC is disabled. This issue has been pending for a long time. Does this mean this is not critical to Magento? Is there a workaround or patch for this issue?



https://github.com/magento/magento2/issues/20255










share|improve this question

















This question had a bounty worth +50
reputation from Zoya that ended ended at 2019-04-03 08:30:32Z">22 hours ago. Grace period ends in 1 hour


Looking for an answer drawing from credible and/or official sources.
















  • Can you post your issue here?

    – Amit Naraniwal
    Mar 21 at 6:33











  • There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

    – Zoya
    Mar 21 at 6:40






  • 2





    1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

    – Philipp Sander
    Mar 21 at 7:23











  • Is this a workaround for this issue?

    – Zoya
    Mar 27 at 8:29











  • did you try in your local if the same issue occurs?

    – magefms
    Mar 27 at 8:43















1















Customer account link broken after crawl. Run site check in woorank.com. Customer account create link will throw 404 error. Works fine when FPC is disabled. This issue has been pending for a long time. Does this mean this is not critical to Magento? Is there a workaround or patch for this issue?



https://github.com/magento/magento2/issues/20255










share|improve this question

















This question had a bounty worth +50
reputation from Zoya that ended ended at 2019-04-03 08:30:32Z">22 hours ago. Grace period ends in 1 hour


Looking for an answer drawing from credible and/or official sources.
















  • Can you post your issue here?

    – Amit Naraniwal
    Mar 21 at 6:33











  • There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

    – Zoya
    Mar 21 at 6:40






  • 2





    1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

    – Philipp Sander
    Mar 21 at 7:23











  • Is this a workaround for this issue?

    – Zoya
    Mar 27 at 8:29











  • did you try in your local if the same issue occurs?

    – magefms
    Mar 27 at 8:43













1












1








1








Customer account link broken after crawl. Run site check in woorank.com. Customer account create link will throw 404 error. Works fine when FPC is disabled. This issue has been pending for a long time. Does this mean this is not critical to Magento? Is there a workaround or patch for this issue?



https://github.com/magento/magento2/issues/20255










share|improve this question
















Customer account link broken after crawl. Run site check in woorank.com. Customer account create link will throw 404 error. Works fine when FPC is disabled. This issue has been pending for a long time. Does this mean this is not critical to Magento? Is there a workaround or patch for this issue?



https://github.com/magento/magento2/issues/20255







magento2 magento2.3






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 22 hours ago









Ian at Xantek

24818




24818










asked Mar 21 at 5:54









ZoyaZoya

801628




801628






This question had a bounty worth +50
reputation from Zoya that ended ended at 2019-04-03 08:30:32Z">22 hours ago. Grace period ends in 1 hour


Looking for an answer drawing from credible and/or official sources.








This question had a bounty worth +50
reputation from Zoya that ended ended at 2019-04-03 08:30:32Z">22 hours ago. Grace period ends in 1 hour


Looking for an answer drawing from credible and/or official sources.














  • Can you post your issue here?

    – Amit Naraniwal
    Mar 21 at 6:33











  • There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

    – Zoya
    Mar 21 at 6:40






  • 2





    1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

    – Philipp Sander
    Mar 21 at 7:23











  • Is this a workaround for this issue?

    – Zoya
    Mar 27 at 8:29











  • did you try in your local if the same issue occurs?

    – magefms
    Mar 27 at 8:43

















  • Can you post your issue here?

    – Amit Naraniwal
    Mar 21 at 6:33











  • There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

    – Zoya
    Mar 21 at 6:40






  • 2





    1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

    – Philipp Sander
    Mar 21 at 7:23











  • Is this a workaround for this issue?

    – Zoya
    Mar 27 at 8:29











  • did you try in your local if the same issue occurs?

    – magefms
    Mar 27 at 8:43
















Can you post your issue here?

– Amit Naraniwal
Mar 21 at 6:33





Can you post your issue here?

– Amit Naraniwal
Mar 21 at 6:33













There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

– Zoya
Mar 21 at 6:40





There is no point duplicating the content. Please see the link for details. Issue has been verified by Magento developer.

– Zoya
Mar 21 at 6:40




2




2





1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

– Philipp Sander
Mar 21 at 7:23





1. we don't know magentos priorities. 2. if there is a fix for this bug you would probably see it in the github issue.

– Philipp Sander
Mar 21 at 7:23













Is this a workaround for this issue?

– Zoya
Mar 27 at 8:29





Is this a workaround for this issue?

– Zoya
Mar 27 at 8:29













did you try in your local if the same issue occurs?

– magefms
Mar 27 at 8:43





did you try in your local if the same issue occurs?

– magefms
Mar 27 at 8:43










1 Answer
1






active

oldest

votes


















2














Short Answer:



Try updating the .htaccess file to add the HTTP HEAD block below the already existing TRACE and TRACK block. Then flush the cache and 404 should not return.



############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %REQUEST_METHOD ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255

RewriteCond %REQUEST_METHOD HEAD
RewriteRule .* - [L,R=405]


Long Answer:



Testing this issue I found the following in my access log:



"HEAD /customer/account/create/ HTTP/1.1" 404 3708 "-" "Mozilla/5.0 (compatible; woorankreview/2.0; +https://www.woorank.com/)"


This got me thinking the HTTP HEAD request was causing the 404 to get stuck in the FPC for the requested URI. To prove this open a page on a Magento 2.3.0 or 2.3.1 site, open browser developer tools, and make a HEAD request by pasting the following into the Javascript Console:



 var xmlhttp = new XMLHttpRequest();
xmlhttp.open("HEAD", "/customer/account/create/", true);
xmlhttp.onreadystatechange=function()
if(xmlhttp.readyState==4)
console.log(xmlhttp.getAllResponseHeaders());


xmlhttp.send(null);


Which returns:
HEAD https://site.testing.domain/customer/account/create/ 404 (Not Found)



Now the customer account creation page return 404 and the FPC cache needs to be flushed to clear.



Based on the above finds I took the quick route of blocking all HEAD request using the existing .htaccess. Obviously, NGINX would require config addition. I've read about the potential traffic drawbacks of rejecting all HEAD request so I imagine a more graceful/targeted workaround could be developed.



Credit for detailing how to make HEAD requests in a browser: https://www.laurencegellert.com/2013/03/using-your-browser-as-a-dev-tool-to-test-head-requests/



Edit: added NGINX configure details



I added the following NGINX configuration to the SSL termination server block (pre-Varnish) and confirmed it returns 405 for HEAD requests. I imagine it would work added in your version of nginx.conf.sample (post-Varnish) if needed.



## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255
if ( $request_method = HEAD )
return 405;






share|improve this answer

























  • Could you please let me know how to fix this in nginx?

    – Zoya
    2 days ago






  • 1





    @Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

    – Ian at Xantek
    2 days ago






  • 1





    @Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

    – Ian at Xantek
    2 days ago











  • My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

    – Zoya
    1 hour ago











Your Answer








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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









2














Short Answer:



Try updating the .htaccess file to add the HTTP HEAD block below the already existing TRACE and TRACK block. Then flush the cache and 404 should not return.



############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %REQUEST_METHOD ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255

RewriteCond %REQUEST_METHOD HEAD
RewriteRule .* - [L,R=405]


Long Answer:



Testing this issue I found the following in my access log:



"HEAD /customer/account/create/ HTTP/1.1" 404 3708 "-" "Mozilla/5.0 (compatible; woorankreview/2.0; +https://www.woorank.com/)"


This got me thinking the HTTP HEAD request was causing the 404 to get stuck in the FPC for the requested URI. To prove this open a page on a Magento 2.3.0 or 2.3.1 site, open browser developer tools, and make a HEAD request by pasting the following into the Javascript Console:



 var xmlhttp = new XMLHttpRequest();
xmlhttp.open("HEAD", "/customer/account/create/", true);
xmlhttp.onreadystatechange=function()
if(xmlhttp.readyState==4)
console.log(xmlhttp.getAllResponseHeaders());


xmlhttp.send(null);


Which returns:
HEAD https://site.testing.domain/customer/account/create/ 404 (Not Found)



Now the customer account creation page return 404 and the FPC cache needs to be flushed to clear.



Based on the above finds I took the quick route of blocking all HEAD request using the existing .htaccess. Obviously, NGINX would require config addition. I've read about the potential traffic drawbacks of rejecting all HEAD request so I imagine a more graceful/targeted workaround could be developed.



Credit for detailing how to make HEAD requests in a browser: https://www.laurencegellert.com/2013/03/using-your-browser-as-a-dev-tool-to-test-head-requests/



Edit: added NGINX configure details



I added the following NGINX configuration to the SSL termination server block (pre-Varnish) and confirmed it returns 405 for HEAD requests. I imagine it would work added in your version of nginx.conf.sample (post-Varnish) if needed.



## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255
if ( $request_method = HEAD )
return 405;






share|improve this answer

























  • Could you please let me know how to fix this in nginx?

    – Zoya
    2 days ago






  • 1





    @Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

    – Ian at Xantek
    2 days ago






  • 1





    @Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

    – Ian at Xantek
    2 days ago











  • My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

    – Zoya
    1 hour ago















2














Short Answer:



Try updating the .htaccess file to add the HTTP HEAD block below the already existing TRACE and TRACK block. Then flush the cache and 404 should not return.



############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %REQUEST_METHOD ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255

RewriteCond %REQUEST_METHOD HEAD
RewriteRule .* - [L,R=405]


Long Answer:



Testing this issue I found the following in my access log:



"HEAD /customer/account/create/ HTTP/1.1" 404 3708 "-" "Mozilla/5.0 (compatible; woorankreview/2.0; +https://www.woorank.com/)"


This got me thinking the HTTP HEAD request was causing the 404 to get stuck in the FPC for the requested URI. To prove this open a page on a Magento 2.3.0 or 2.3.1 site, open browser developer tools, and make a HEAD request by pasting the following into the Javascript Console:



 var xmlhttp = new XMLHttpRequest();
xmlhttp.open("HEAD", "/customer/account/create/", true);
xmlhttp.onreadystatechange=function()
if(xmlhttp.readyState==4)
console.log(xmlhttp.getAllResponseHeaders());


xmlhttp.send(null);


Which returns:
HEAD https://site.testing.domain/customer/account/create/ 404 (Not Found)



Now the customer account creation page return 404 and the FPC cache needs to be flushed to clear.



Based on the above finds I took the quick route of blocking all HEAD request using the existing .htaccess. Obviously, NGINX would require config addition. I've read about the potential traffic drawbacks of rejecting all HEAD request so I imagine a more graceful/targeted workaround could be developed.



Credit for detailing how to make HEAD requests in a browser: https://www.laurencegellert.com/2013/03/using-your-browser-as-a-dev-tool-to-test-head-requests/



Edit: added NGINX configure details



I added the following NGINX configuration to the SSL termination server block (pre-Varnish) and confirmed it returns 405 for HEAD requests. I imagine it would work added in your version of nginx.conf.sample (post-Varnish) if needed.



## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255
if ( $request_method = HEAD )
return 405;






share|improve this answer

























  • Could you please let me know how to fix this in nginx?

    – Zoya
    2 days ago






  • 1





    @Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

    – Ian at Xantek
    2 days ago






  • 1





    @Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

    – Ian at Xantek
    2 days ago











  • My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

    – Zoya
    1 hour ago













2












2








2







Short Answer:



Try updating the .htaccess file to add the HTTP HEAD block below the already existing TRACE and TRACK block. Then flush the cache and 404 should not return.



############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %REQUEST_METHOD ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255

RewriteCond %REQUEST_METHOD HEAD
RewriteRule .* - [L,R=405]


Long Answer:



Testing this issue I found the following in my access log:



"HEAD /customer/account/create/ HTTP/1.1" 404 3708 "-" "Mozilla/5.0 (compatible; woorankreview/2.0; +https://www.woorank.com/)"


This got me thinking the HTTP HEAD request was causing the 404 to get stuck in the FPC for the requested URI. To prove this open a page on a Magento 2.3.0 or 2.3.1 site, open browser developer tools, and make a HEAD request by pasting the following into the Javascript Console:



 var xmlhttp = new XMLHttpRequest();
xmlhttp.open("HEAD", "/customer/account/create/", true);
xmlhttp.onreadystatechange=function()
if(xmlhttp.readyState==4)
console.log(xmlhttp.getAllResponseHeaders());


xmlhttp.send(null);


Which returns:
HEAD https://site.testing.domain/customer/account/create/ 404 (Not Found)



Now the customer account creation page return 404 and the FPC cache needs to be flushed to clear.



Based on the above finds I took the quick route of blocking all HEAD request using the existing .htaccess. Obviously, NGINX would require config addition. I've read about the potential traffic drawbacks of rejecting all HEAD request so I imagine a more graceful/targeted workaround could be developed.



Credit for detailing how to make HEAD requests in a browser: https://www.laurencegellert.com/2013/03/using-your-browser-as-a-dev-tool-to-test-head-requests/



Edit: added NGINX configure details



I added the following NGINX configuration to the SSL termination server block (pre-Varnish) and confirmed it returns 405 for HEAD requests. I imagine it would work added in your version of nginx.conf.sample (post-Varnish) if needed.



## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255
if ( $request_method = HEAD )
return 405;






share|improve this answer















Short Answer:



Try updating the .htaccess file to add the HTTP HEAD block below the already existing TRACE and TRACK block. Then flush the cache and 404 should not return.



############################################
## TRACE and TRACK HTTP methods disabled to prevent XSS attacks

RewriteCond %REQUEST_METHOD ^TRAC[EK]
RewriteRule .* - [L,R=405]

############################################
## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255

RewriteCond %REQUEST_METHOD HEAD
RewriteRule .* - [L,R=405]


Long Answer:



Testing this issue I found the following in my access log:



"HEAD /customer/account/create/ HTTP/1.1" 404 3708 "-" "Mozilla/5.0 (compatible; woorankreview/2.0; +https://www.woorank.com/)"


This got me thinking the HTTP HEAD request was causing the 404 to get stuck in the FPC for the requested URI. To prove this open a page on a Magento 2.3.0 or 2.3.1 site, open browser developer tools, and make a HEAD request by pasting the following into the Javascript Console:



 var xmlhttp = new XMLHttpRequest();
xmlhttp.open("HEAD", "/customer/account/create/", true);
xmlhttp.onreadystatechange=function()
if(xmlhttp.readyState==4)
console.log(xmlhttp.getAllResponseHeaders());


xmlhttp.send(null);


Which returns:
HEAD https://site.testing.domain/customer/account/create/ 404 (Not Found)



Now the customer account creation page return 404 and the FPC cache needs to be flushed to clear.



Based on the above finds I took the quick route of blocking all HEAD request using the existing .htaccess. Obviously, NGINX would require config addition. I've read about the potential traffic drawbacks of rejecting all HEAD request so I imagine a more graceful/targeted workaround could be developed.



Credit for detailing how to make HEAD requests in a browser: https://www.laurencegellert.com/2013/03/using-your-browser-as-a-dev-tool-to-test-head-requests/



Edit: added NGINX configure details



I added the following NGINX configuration to the SSL termination server block (pre-Varnish) and confirmed it returns 405 for HEAD requests. I imagine it would work added in your version of nginx.conf.sample (post-Varnish) if needed.



## HEAD HTTP methods disabled due to https://github.com/magento/magento2/issues/20255
if ( $request_method = HEAD )
return 405;







share|improve this answer














share|improve this answer



share|improve this answer








edited 2 days ago

























answered 2 days ago









Ian at XantekIan at Xantek

24818




24818












  • Could you please let me know how to fix this in nginx?

    – Zoya
    2 days ago






  • 1





    @Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

    – Ian at Xantek
    2 days ago






  • 1





    @Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

    – Ian at Xantek
    2 days ago











  • My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

    – Zoya
    1 hour ago

















  • Could you please let me know how to fix this in nginx?

    – Zoya
    2 days ago






  • 1





    @Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

    – Ian at Xantek
    2 days ago






  • 1





    @Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

    – Ian at Xantek
    2 days ago











  • My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

    – Zoya
    1 hour ago
















Could you please let me know how to fix this in nginx?

– Zoya
2 days ago





Could you please let me know how to fix this in nginx?

– Zoya
2 days ago




1




1





@Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

– Ian at Xantek
2 days ago





@Zoya I updated this answer with an NGINX example of how to block HTTP HEAD. Please accept the answer if it helps you workaround this bug.

– Ian at Xantek
2 days ago




1




1





@Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

– Ian at Xantek
2 days ago





@Zoya If you're not going to accept the answer for the bounty could you please detail what more you need on this question?

– Ian at Xantek
2 days ago













My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

– Zoya
1 hour ago





My hosting provider is not willing to make this change. They are suggesting me to find a solution at application level.

– Zoya
1 hour ago

















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