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Add to cart - Loader spins until timeout, but product was added quickly


Getting Reorder to ignore stock levels in magentoMagento custom add to cart doesnt update cart data until page refreshChrome and SSL: problem with login and cartMagento SOAP API Add to cart, how to add a grouped product?Shopping cart empties abruptly - cookies not persistingRedirect “Continue Shopping” Button to the Current Product Category it was added from?Smarter way to continuously update the cart in Magento 2How to Disable Customer Accounts/Sign In Without Breaking the Shopping Cart in Magento 2.0.4?Customer can't log in - redirect to login pageWhat settings control how long the products stay in cart for guests?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















Magento Community 1.9.2.4



Systems were working until an extension from BSS Commerce (Defer Javascript) was installed and a couple of other internal small changes were made.
EDIT
The BSS Commerce replied stating that it is unlikely that after removing the extension, that the fault lies with their code as it doesn't update or re-write any other code.



It may have been that this was the trigger for some underlying issue that was simply waiting to appear...?
EDIT



Am having trouble tracking down exactly which element is causing the fault.



Defer Javascript has now been disabled and then removed (via FTP - the exact same way it was installed) - all cache flushed, compiler now disabled for testing purposes.



Only other changes are;
Cookie path and cookie domain fields empty (previously were "/" for path and "domain.co.uk" for Cookie Domain
These were changed as we started getting the login redirect loop problem on the backend. Not sure if that is linked to the defer javascript problem.



SSL certificate was installed by the server host company - everything appeared to be functioning correctly after this though.



Zend full page cache now disabled during testing.



Site is effectively dead - as customers get bored of waiting and leave!



Adding a product to the cart shows the AJAX loader spinning endlessly, but if a user clicks in the background - they find that the product has been added to the cart. The cart hasn't updated on the page, but if a user clicks the cart - or changes pages the cart updates with the item in there.



Prior to the changes, everything was working fine.



Anyone able to give a couple of suggestions as to what the cause might be how to track it down similar issues & how they fixed it.



Thanks :)










share|improve this question
































    0















    Magento Community 1.9.2.4



    Systems were working until an extension from BSS Commerce (Defer Javascript) was installed and a couple of other internal small changes were made.
    EDIT
    The BSS Commerce replied stating that it is unlikely that after removing the extension, that the fault lies with their code as it doesn't update or re-write any other code.



    It may have been that this was the trigger for some underlying issue that was simply waiting to appear...?
    EDIT



    Am having trouble tracking down exactly which element is causing the fault.



    Defer Javascript has now been disabled and then removed (via FTP - the exact same way it was installed) - all cache flushed, compiler now disabled for testing purposes.



    Only other changes are;
    Cookie path and cookie domain fields empty (previously were "/" for path and "domain.co.uk" for Cookie Domain
    These were changed as we started getting the login redirect loop problem on the backend. Not sure if that is linked to the defer javascript problem.



    SSL certificate was installed by the server host company - everything appeared to be functioning correctly after this though.



    Zend full page cache now disabled during testing.



    Site is effectively dead - as customers get bored of waiting and leave!



    Adding a product to the cart shows the AJAX loader spinning endlessly, but if a user clicks in the background - they find that the product has been added to the cart. The cart hasn't updated on the page, but if a user clicks the cart - or changes pages the cart updates with the item in there.



    Prior to the changes, everything was working fine.



    Anyone able to give a couple of suggestions as to what the cause might be how to track it down similar issues & how they fixed it.



    Thanks :)










    share|improve this question




























      0












      0








      0








      Magento Community 1.9.2.4



      Systems were working until an extension from BSS Commerce (Defer Javascript) was installed and a couple of other internal small changes were made.
      EDIT
      The BSS Commerce replied stating that it is unlikely that after removing the extension, that the fault lies with their code as it doesn't update or re-write any other code.



      It may have been that this was the trigger for some underlying issue that was simply waiting to appear...?
      EDIT



      Am having trouble tracking down exactly which element is causing the fault.



      Defer Javascript has now been disabled and then removed (via FTP - the exact same way it was installed) - all cache flushed, compiler now disabled for testing purposes.



      Only other changes are;
      Cookie path and cookie domain fields empty (previously were "/" for path and "domain.co.uk" for Cookie Domain
      These were changed as we started getting the login redirect loop problem on the backend. Not sure if that is linked to the defer javascript problem.



      SSL certificate was installed by the server host company - everything appeared to be functioning correctly after this though.



      Zend full page cache now disabled during testing.



      Site is effectively dead - as customers get bored of waiting and leave!



      Adding a product to the cart shows the AJAX loader spinning endlessly, but if a user clicks in the background - they find that the product has been added to the cart. The cart hasn't updated on the page, but if a user clicks the cart - or changes pages the cart updates with the item in there.



      Prior to the changes, everything was working fine.



      Anyone able to give a couple of suggestions as to what the cause might be how to track it down similar issues & how they fixed it.



      Thanks :)










      share|improve this question
















      Magento Community 1.9.2.4



      Systems were working until an extension from BSS Commerce (Defer Javascript) was installed and a couple of other internal small changes were made.
      EDIT
      The BSS Commerce replied stating that it is unlikely that after removing the extension, that the fault lies with their code as it doesn't update or re-write any other code.



      It may have been that this was the trigger for some underlying issue that was simply waiting to appear...?
      EDIT



      Am having trouble tracking down exactly which element is causing the fault.



      Defer Javascript has now been disabled and then removed (via FTP - the exact same way it was installed) - all cache flushed, compiler now disabled for testing purposes.



      Only other changes are;
      Cookie path and cookie domain fields empty (previously were "/" for path and "domain.co.uk" for Cookie Domain
      These were changed as we started getting the login redirect loop problem on the backend. Not sure if that is linked to the defer javascript problem.



      SSL certificate was installed by the server host company - everything appeared to be functioning correctly after this though.



      Zend full page cache now disabled during testing.



      Site is effectively dead - as customers get bored of waiting and leave!



      Adding a product to the cart shows the AJAX loader spinning endlessly, but if a user clicks in the background - they find that the product has been added to the cart. The cart hasn't updated on the page, but if a user clicks the cart - or changes pages the cart updates with the item in there.



      Prior to the changes, everything was working fine.



      Anyone able to give a couple of suggestions as to what the cause might be how to track it down similar issues & how they fixed it.



      Thanks :)







      cart ajax shopping-cart timeout






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited May 25 '16 at 10:31







      SkydiveNow

















      asked May 25 '16 at 10:10









      SkydiveNowSkydiveNow

      131 silver badge6 bronze badges




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          1 Answer
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          0














          Finally traced the root cause of the errors.



          For others in a similar situation check the following, as this was what the problem was for me.



          System -> Configuration -> MagentoTheme -> Ajaxcart Super : Using SSL (Set to YES)



          I have an SSL redirect in effect, so any user that types http://www.example.com would be brought to https://example.com
          For some reason this was the sole reason the configurable items wouldn't get added to the cart properly, but simple items could.



          Hope it helps :)






          share|improve this answer



























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            1 Answer
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            active

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            active

            oldest

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            0














            Finally traced the root cause of the errors.



            For others in a similar situation check the following, as this was what the problem was for me.



            System -> Configuration -> MagentoTheme -> Ajaxcart Super : Using SSL (Set to YES)



            I have an SSL redirect in effect, so any user that types http://www.example.com would be brought to https://example.com
            For some reason this was the sole reason the configurable items wouldn't get added to the cart properly, but simple items could.



            Hope it helps :)






            share|improve this answer





























              0














              Finally traced the root cause of the errors.



              For others in a similar situation check the following, as this was what the problem was for me.



              System -> Configuration -> MagentoTheme -> Ajaxcart Super : Using SSL (Set to YES)



              I have an SSL redirect in effect, so any user that types http://www.example.com would be brought to https://example.com
              For some reason this was the sole reason the configurable items wouldn't get added to the cart properly, but simple items could.



              Hope it helps :)






              share|improve this answer



























                0












                0








                0







                Finally traced the root cause of the errors.



                For others in a similar situation check the following, as this was what the problem was for me.



                System -> Configuration -> MagentoTheme -> Ajaxcart Super : Using SSL (Set to YES)



                I have an SSL redirect in effect, so any user that types http://www.example.com would be brought to https://example.com
                For some reason this was the sole reason the configurable items wouldn't get added to the cart properly, but simple items could.



                Hope it helps :)






                share|improve this answer













                Finally traced the root cause of the errors.



                For others in a similar situation check the following, as this was what the problem was for me.



                System -> Configuration -> MagentoTheme -> Ajaxcart Super : Using SSL (Set to YES)



                I have an SSL redirect in effect, so any user that types http://www.example.com would be brought to https://example.com
                For some reason this was the sole reason the configurable items wouldn't get added to the cart properly, but simple items could.



                Hope it helps :)







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered May 31 '16 at 12:27









                SkydiveNowSkydiveNow

                131 silver badge6 bronze badges




                131 silver badge6 bronze badges






























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