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Unable to render Configuration page of Mageplaza SMTP extension. Page is rendering as blank page


Magento 2.3: How to solve the message “Unable to send email”?Magento 2.3: how to fix blank admin page not renderingMagento 2.3 admin not working after grunt setupMagento 2.3 Single Page in Admin will not loadHow to run command CLI in Magento 2Admin panel not really saving the configurationMagento 2.3 Admin Panel Edit Role ErrorNot able to disable block cache without affecting Magento FPCMagento 2.3.2 throws DOMXPath exception in backend (“Stores > Configuration”) after upgrade from 2.2.7Add to Cart button not working for me, but working for other users






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0















I have installed Mageplaza SMTP extension in my Magento site (v 2.3.1). The problem I am facing is that I am unable to see its configuration page when I try to access it from Stores >> Configuration >> Mageplaza >> Smtp



The problem does not happen only with the SMTP extension. I have tried Google Recaptcha of Mageplaza and it is showing me the same issue.



Instead of showing the configuration page in the backend it's showing a blank page.










share|improve this question


























  • Did you install mageplaza/core module?

    – MSA
    Jul 20 at 8:20











  • @MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

    – Bimal
    Jul 20 at 9:11











  • In which mode you are working, I mean is it developer mode?

    – Sameer Bhayani
    Jul 22 at 5:24











  • @SameerBhayani my site is in production mode.

    – Bimal
    Jul 23 at 7:51

















0















I have installed Mageplaza SMTP extension in my Magento site (v 2.3.1). The problem I am facing is that I am unable to see its configuration page when I try to access it from Stores >> Configuration >> Mageplaza >> Smtp



The problem does not happen only with the SMTP extension. I have tried Google Recaptcha of Mageplaza and it is showing me the same issue.



Instead of showing the configuration page in the backend it's showing a blank page.










share|improve this question


























  • Did you install mageplaza/core module?

    – MSA
    Jul 20 at 8:20











  • @MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

    – Bimal
    Jul 20 at 9:11











  • In which mode you are working, I mean is it developer mode?

    – Sameer Bhayani
    Jul 22 at 5:24











  • @SameerBhayani my site is in production mode.

    – Bimal
    Jul 23 at 7:51













0












0








0








I have installed Mageplaza SMTP extension in my Magento site (v 2.3.1). The problem I am facing is that I am unable to see its configuration page when I try to access it from Stores >> Configuration >> Mageplaza >> Smtp



The problem does not happen only with the SMTP extension. I have tried Google Recaptcha of Mageplaza and it is showing me the same issue.



Instead of showing the configuration page in the backend it's showing a blank page.










share|improve this question
















I have installed Mageplaza SMTP extension in my Magento site (v 2.3.1). The problem I am facing is that I am unable to see its configuration page when I try to access it from Stores >> Configuration >> Mageplaza >> Smtp



The problem does not happen only with the SMTP extension. I have tried Google Recaptcha of Mageplaza and it is showing me the same issue.



Instead of showing the configuration page in the backend it's showing a blank page.







magento2.3 mageplaza






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jul 22 at 10:15









Raj Mohan R

1,7473 silver badges13 bronze badges




1,7473 silver badges13 bronze badges










asked Jul 20 at 7:47









BimalBimal

13 bronze badges




13 bronze badges















  • Did you install mageplaza/core module?

    – MSA
    Jul 20 at 8:20











  • @MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

    – Bimal
    Jul 20 at 9:11











  • In which mode you are working, I mean is it developer mode?

    – Sameer Bhayani
    Jul 22 at 5:24











  • @SameerBhayani my site is in production mode.

    – Bimal
    Jul 23 at 7:51

















  • Did you install mageplaza/core module?

    – MSA
    Jul 20 at 8:20











  • @MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

    – Bimal
    Jul 20 at 9:11











  • In which mode you are working, I mean is it developer mode?

    – Sameer Bhayani
    Jul 22 at 5:24











  • @SameerBhayani my site is in production mode.

    – Bimal
    Jul 23 at 7:51
















Did you install mageplaza/core module?

– MSA
Jul 20 at 8:20





Did you install mageplaza/core module?

– MSA
Jul 20 at 8:20













@MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

– Bimal
Jul 20 at 9:11





@MSA Yes, I have installed mageplaza/core. I used composer to install mageplaza extensions.

– Bimal
Jul 20 at 9:11













In which mode you are working, I mean is it developer mode?

– Sameer Bhayani
Jul 22 at 5:24





In which mode you are working, I mean is it developer mode?

– Sameer Bhayani
Jul 22 at 5:24













@SameerBhayani my site is in production mode.

– Bimal
Jul 23 at 7:51





@SameerBhayani my site is in production mode.

– Bimal
Jul 23 at 7:51










1 Answer
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0














I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.



Mageplaza team's support is great and I will update this answer once my issue is fixed.






share|improve this answer



























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    1 Answer
    1






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    active

    oldest

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    0














    I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.



    Mageplaza team's support is great and I will update this answer once my issue is fixed.






    share|improve this answer





























      0














      I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.



      Mageplaza team's support is great and I will update this answer once my issue is fixed.






      share|improve this answer



























        0












        0








        0







        I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.



        Mageplaza team's support is great and I will update this answer once my issue is fixed.






        share|improve this answer













        I raised a ticket regarding this issue with Mageplaza and they found out that there was a issue in my global configuration due to which configuration page was not rendering properly.



        Mageplaza team's support is great and I will update this answer once my issue is fixed.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jul 23 at 7:59









        BimalBimal

        13 bronze badges




        13 bronze badges






























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