What can I, as a user, do about offensive reviews in App Store?Can I contact my friends to post reviews for my app in the App Store?
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What can I, as a user, do about offensive reviews in App Store?
Can I contact my friends to post reviews for my app in the App Store?
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While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “greedy Jews”). The review is older than a year, so, if the developer ever reads reviews, they already saw it, so I doubt me writing another review notifying the developer would have any effect. Anyway I don’t know whether developers can remove reviews they don’t like.
My main question is, can I, being a user and not a developer, somehow notify Apple to take down that review?
ios-appstore
asked Jun 2 at 22:30
NeithNeith
3961511
add a comment |
While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “greedy Jews”). The review is older than a year, so, if the developer ever reads reviews, they already saw it, so I doubt me writing another review notifying the developer would have any effect. Anyway I don’t know whether developers can remove reviews they don’t like.
My main question is, can I, being a user and not a developer, somehow notify Apple to take down that review?
ios-appstore
asked Jun 2 at 22:30
NeithNeith
3961511
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17
add a comment |
While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “greedy Jews”). The review is older than a year, so, if the developer ever reads reviews, they already saw it, so I doubt me writing another review notifying the developer would have any effect. Anyway I don’t know whether developers can remove reviews they don’t like.
My main question is, can I, being a user and not a developer, somehow notify Apple to take down that review?
ios-appstore
asked Jun 2 at 22:30
NeithNeith
3961511
While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “greedy Jews”). The review is older than a year, so, if the developer ever reads reviews, they already saw it, so I doubt me writing another review notifying the developer would have any effect. Anyway I don’t know whether developers can remove reviews they don’t like.
My main question is, can I, being a user and not a developer, somehow notify Apple to take down that review?
ios-appstore
ios-appstore
asked Jun 2 at 22:30
NeithNeith
3961511
asked Jun 2 at 22:30
NeithNeith
3961511
edited Jun 4 at 12:57
Neith
asked Jun 2 at 22:30
NeithNeith
3961511
asked Jun 2 at 22:30
NeithNeith
3961511
asked Jun 2 at 22:30
NeithNeith
3961511
3961511
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17
add a comment |
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17
add a comment |
2 Answers
2
active
oldest
votes
There is a direct way of reporting these concerns, although Apple does not make it obvious how to do it, unfortunately.
Go to the review in question and press & hold (long press) on it, and you will see this pop-up:
Tap on "Report a Concern" and it will bring up this window:
"It contains offensive material" seems like an appropriate choice.
You will be given a text box to explain why you think it is offensive.
Can't say that anything will actually happen with it, but I'd wager it's the best chance you have of getting someone's attention.
edited Jun 4 at 15:45
user3439894
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
add a comment |
Since Apple runs the store, contacting the developer is an indirect way to get it looked at.
Use the contact us link if you’ve purchased the app as there is no direct web link to report a violation of terms.
If you are not a customer of Apple selling you that app, you would need to use the general feedback mechanism.
Unless the slander or offensive conduct is worth legal action, you probably won’t get a good response from Apple legal, but if there is a violation of law in your jurisdiction, then Apple legal has an email address for legal processes.
Once you’ve sent feedback including screen shots and a short summary of why you feel aggrieved by Apple hosting a review on their store front, maybe contact Apple Support to be sure a human knows you had this issue and confirm you reported it to the correct group / advocate.
https://support.apple.com/apps
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
There is a direct way of reporting these concerns, although Apple does not make it obvious how to do it, unfortunately.
Go to the review in question and press & hold (long press) on it, and you will see this pop-up:
Tap on "Report a Concern" and it will bring up this window:
"It contains offensive material" seems like an appropriate choice.
You will be given a text box to explain why you think it is offensive.
Can't say that anything will actually happen with it, but I'd wager it's the best chance you have of getting someone's attention.
edited Jun 4 at 15:45
user3439894
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
add a comment |
There is a direct way of reporting these concerns, although Apple does not make it obvious how to do it, unfortunately.
Go to the review in question and press & hold (long press) on it, and you will see this pop-up:
Tap on "Report a Concern" and it will bring up this window:
"It contains offensive material" seems like an appropriate choice.
You will be given a text box to explain why you think it is offensive.
Can't say that anything will actually happen with it, but I'd wager it's the best chance you have of getting someone's attention.
edited Jun 4 at 15:45
user3439894
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
add a comment |
There is a direct way of reporting these concerns, although Apple does not make it obvious how to do it, unfortunately.
Go to the review in question and press & hold (long press) on it, and you will see this pop-up:
Tap on "Report a Concern" and it will bring up this window:
"It contains offensive material" seems like an appropriate choice.
You will be given a text box to explain why you think it is offensive.
Can't say that anything will actually happen with it, but I'd wager it's the best chance you have of getting someone's attention.
edited Jun 4 at 15:45
user3439894
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
There is a direct way of reporting these concerns, although Apple does not make it obvious how to do it, unfortunately.
Go to the review in question and press & hold (long press) on it, and you will see this pop-up:
Tap on "Report a Concern" and it will bring up this window:
"It contains offensive material" seems like an appropriate choice.
You will be given a text box to explain why you think it is offensive.
Can't say that anything will actually happen with it, but I'd wager it's the best chance you have of getting someone's attention.
edited Jun 4 at 15:45
user3439894
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
edited Jun 4 at 15:45
user3439894
29.8k64769
edited Jun 4 at 15:45
user3439894
29.8k64769
edited Jun 4 at 15:45
user3439894
29.8k64769
29.8k64769
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
answered Jun 3 at 3:09
TJ LuomaTJ Luoma
11.9k34081
11.9k34081
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
add a comment |
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
1
1
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
Great find. I wonder if on macOS there’s a control.
– bmike♦
Jun 3 at 3:32
3
3
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
In the Mac App Store, there is a "report a concern" link which is much more prominent. Since Apple took iOS apps out of iTunes I don't think there's any way to even view them on the Mac.
– TJ Luoma
Jun 3 at 4:32
add a comment |
Since Apple runs the store, contacting the developer is an indirect way to get it looked at.
Use the contact us link if you’ve purchased the app as there is no direct web link to report a violation of terms.
If you are not a customer of Apple selling you that app, you would need to use the general feedback mechanism.
Unless the slander or offensive conduct is worth legal action, you probably won’t get a good response from Apple legal, but if there is a violation of law in your jurisdiction, then Apple legal has an email address for legal processes.
Once you’ve sent feedback including screen shots and a short summary of why you feel aggrieved by Apple hosting a review on their store front, maybe contact Apple Support to be sure a human knows you had this issue and confirm you reported it to the correct group / advocate.
https://support.apple.com/apps
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
add a comment |
Since Apple runs the store, contacting the developer is an indirect way to get it looked at.
Use the contact us link if you’ve purchased the app as there is no direct web link to report a violation of terms.
If you are not a customer of Apple selling you that app, you would need to use the general feedback mechanism.
Unless the slander or offensive conduct is worth legal action, you probably won’t get a good response from Apple legal, but if there is a violation of law in your jurisdiction, then Apple legal has an email address for legal processes.
Once you’ve sent feedback including screen shots and a short summary of why you feel aggrieved by Apple hosting a review on their store front, maybe contact Apple Support to be sure a human knows you had this issue and confirm you reported it to the correct group / advocate.
https://support.apple.com/apps
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
add a comment |
Since Apple runs the store, contacting the developer is an indirect way to get it looked at.
Use the contact us link if you’ve purchased the app as there is no direct web link to report a violation of terms.
If you are not a customer of Apple selling you that app, you would need to use the general feedback mechanism.
Unless the slander or offensive conduct is worth legal action, you probably won’t get a good response from Apple legal, but if there is a violation of law in your jurisdiction, then Apple legal has an email address for legal processes.
Once you’ve sent feedback including screen shots and a short summary of why you feel aggrieved by Apple hosting a review on their store front, maybe contact Apple Support to be sure a human knows you had this issue and confirm you reported it to the correct group / advocate.
https://support.apple.com/apps
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
Since Apple runs the store, contacting the developer is an indirect way to get it looked at.
Use the contact us link if you’ve purchased the app as there is no direct web link to report a violation of terms.
If you are not a customer of Apple selling you that app, you would need to use the general feedback mechanism.
Unless the slander or offensive conduct is worth legal action, you probably won’t get a good response from Apple legal, but if there is a violation of law in your jurisdiction, then Apple legal has an email address for legal processes.
Once you’ve sent feedback including screen shots and a short summary of why you feel aggrieved by Apple hosting a review on their store front, maybe contact Apple Support to be sure a human knows you had this issue and confirm you reported it to the correct group / advocate.
https://support.apple.com/apps
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
answered Jun 2 at 22:40
bmike♦bmike
164k46298640
164k46298640
add a comment |
add a comment |
You could develop thicker skin. Life is full of unpleasant things.
– horse hair
Jun 5 at 22:39
As a side note, developers apparently can indeed remove reviews they don't like. I've had a couple binned.
– user207421
Jun 5 at 23:17